Janitor

ServiceSource, Inc • Lorton, VA

74d • Onsite

About The Position

ServiceSource, a champion for people with disabilities and a qualified nonprofit agency operating within the AbilityOne program, is seeking a Janitor to support daily custodial services for the INSCOM contract at Fort Belvoir. This role involves maintaining approximately 635,000 square feet across four buildings, including controlled-access and classified environments. The Janitor will perform routine and project cleaning services to ensure facilities are clean, sanitary, safe, and mission-ready, adhering to building-specific schedules and customer service/security expectations. The position requires obtaining and maintaining all necessary site access credentials and an active TS/SCI security clearance. The role operates within ServiceSource’s standardized FY27 Custodial Operating Plan, aligning with various operational practices and standards.

Requirements

• Active TS/SCI security clearance required; ability to meet all applicable access, badging, SCIF, OPSEC, and NISPOM-related requirements.
• At least six (6) months to one (1) year of janitorial, custodial, housekeeping, or facilities support experience preferred.
• Ability to read, understand, and follow schedules, labels, SDS/MSDS information, operating instructions, and customer/site procedures.
• Knowledge of standard cleaning procedures, chemicals, products, tools, and equipment.
• Knowledge of the use of Safety Data Sheets (SDS/MSDS) and approved chemical handling and storage practices.
• Ability to follow detailed work instructions, frequencies, and room/building assignments with limited supervision.
• Strong commitment to quality, safety, customer service, and accountability.
• Ability to communicate professionally and escalate issues in a timely manner.
• Ability to work effectively as part of a team in occupied and security-sensitive environments.

Nice To Haves

• High school diploma or General Education Development (GED) preferred.
• Experience supporting federal, military, secure, or high-accountability facilities is preferred.
• Baseline certification requirement per the FY27 Custodial Operating Plan Educational Pathway: ISSA/CMI Certified Cleaning Technician (CCT) – Basic.

Responsibilities

• Perform routine custodial services in accordance with contract schedules, building assignments, and required task frequencies for offices, conference rooms, classrooms, corridors, entrances, common areas, and other assigned spaces.
• Empty trash and recycling containers; replace liners as needed; remove debris; and transport collected waste to designated disposal locations in accordance with site procedures.
• Clean and sanitize restrooms, locker rooms, shower areas, and other hygiene spaces; replenish toilet tissue, paper towels, soap, and other consumables; and report damaged or empty dispensers.
• Perform floor care support tasks including sweeping, dust mopping, damp mopping, vacuuming, spot cleaning, walk-off mat cleaning, and stairwell maintenance.
• Provide cleaning and servicing for break rooms, kitchenettes, coffee messes, concession areas, and drinking fountains, including cleaning and sanitizing surfaces and restocking supplies.
• Perform low-area and interior glass cleaning in accordance with contract requirements and customer expectations while protecting sensitive papers, equipment, and personal items from disturbance.
• Maintain janitor closets, carts, tools, and supplies in a clean, orderly, secure condition and follow approved chemical handling and labeling requirements.
• Complete task training using visual aids, equipment guides, and chemical charts, and successfully demonstrate role-critical tasks through supervisory observation and checklist sign-off.
• Perform work in accordance with the ServiceSource QC SOP and related cleaning observation standards, and participate in refresher training when triggered by performance gaps, repeat deficiencies, new equipment/chemicals, or audit findings.
• Adhere to assigned schedules, routes, and priorities to ensure timely and effective completion of work in occupied and controlled environments.
• Follow all access, escort, badge, OPSEC, and classified environment rules while working in or near SCIF and non-SCIF spaces.
• Promptly report completed work, deficiencies, safety hazards, spills, damaged dispensers/fixtures, equipment issues, supply shortages, or access challenges to the Supervisor.
• Support periodic, annual, or surge cleaning requirements, including project work during evening or weekend windows when scheduled.
• Provide courteous, professional customer service and maintain a low-disruption presence in mission-sensitive spaces.
• Participate in the standardized onboarding process, including review of corporate, operational, and site-specific custodial policies, procedures, and SOPs through an Intake Binder and position-specific onboarding schedule.
• Support zero-fail adoption expectations for required training, QC processes, safety procedures, and other controlled operational documents applicable to the position.
• Comply with corporate, operational, and site-specific custodial policies, procedures, and SOPs, including BBP, CleanCheck/CompuClean systems and standards, the QC Plan, QC SOP training, and applicable safety procedures.
• Perform other responsibilities as assigned.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• An Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED