Jail Control Room Operator

Duchesne CountyDuchesne, UT
Onsite

About The Position

Under the general supervision of the Jail Commander, this role maintains surveillance and controls the movement of corrections personnel, visitors, and inmates throughout different parts of the facility. The operator is responsible for opening and closing security passages to allow for movement, operating the switchboard, and monitoring activities through closed-circuit TV, radios, and audio monitors. This position also involves answering phone calls, transferring them to the appropriate locations, and communicating with Central Dispatch or other first responders during emergencies. The operator must maintain control, surveillance, and accurate documentation during crisis or facility evacuation incidents until relieved from duty.

Requirements

  • Knowledge of the facility layout including location of sally port controls, cell locks, control panels, secure perimeters, and emergency and safety equipment commonly used in a secure facility.
  • Knowledge of various computer systems to include UCJIS/NCIC/FCIC and JMS.
  • Skill in the use of computers, two-way radio communications, intercom system, and a variety of detention devices used to perform daily functions of position.
  • Skill in multitasking and coordinating several activities at once.
  • Skill in preparing work reports and logs.
  • Ability to communicate effectively verbally and in writing.
  • Ability to remain calms in crisis or emergency situations.
  • Ability to maintain concentrated visual attention to detail for an extended period of time.
  • Ability to provide accurate documentation evaluating the performance of the Jail operations.
  • Ability to provide inmate communication effectively, tactfully and firmly.
  • Exemplify professional, courteous, and timely work processes.
  • Ability to establish and maintain effective working relationships with staff, supervisors, elected officials and public.
  • Maintain confidentiality at all times.
  • Ability to interpret and abide by all state, federal and local laws governing aspects of the job.
  • Ability to interpret and carry out instructions and assignments as warranted.
  • Ability to impart information to others when necessary and as required by law.

Responsibilities

  • Monitors the movement of jail personnel, inmates, and visitors within the jail utilizing closed circuit television, radios, and intercom system.
  • Controls the movement of jail personnel, inmates, and visitors within the jail by controlling all electric doors under specified guidelines.
  • Reports unauthorized movements, emergency situations or unusual activities to designated personnel for response.
  • Summons deputies, fire, and medical assistance as necessary.
  • Maintains radio communications with deputies in housing modules.
  • Communicates with inmates via intercom.
  • Answers telephone calls and relates information to authorized persons.
  • Operates computerized management information system to retrieve or enter information.
  • Prepares and updates dormitory logs to reflect inmate movement.
  • Controls/issues keys and maintains log of activity.
  • Performs other related duties as required.
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