Ivanti Neurons - Contract - Remote

INFO ORIGIN INC US,
$58 - $65Remote

About The Position

Seeking an experienced Ivanti Neurons for ITSM Developer / Configuration Specialist to configure, customize, and support enterprise ITSM solutions.

Requirements

  • 2+ years of hands-on enterprise ITSM platform configuration/development.
  • Ivanti Neurons for ITSM / Ivanti Service Manager strongly preferred.
  • Strong ITSM/ITIL knowledge.
  • Experience with JavaScript, SQL, REST APIs, JSON, workflows, and automation.
  • Strong troubleshooting and communication skills.

Nice To Haves

  • ServiceNow, BMC, Jira Service Management, ManageEngine, SSRS, CI/CD/DevOps, or ITIL certification.

Responsibilities

  • Configure workflows, business rules, forms, business objects, Service Catalog, dashboards, reports, and automation.
  • Support Incident, Service Request, Change/Release, and Knowledge Management processes.
  • Develop and troubleshoot integrations using REST APIs/JSON.
  • Use SQL for reporting and troubleshooting.
  • Support testing, UAT, deployments, releases, and production issues.
  • Gather requirements, create technical documentation, and work with business and technical teams in an Agile/Scrum environment.
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