IU Investigator - 61166405

State of South Carolina • Statewide, SC

7d • Hybrid

About The Position

The South Carolina Department of Children's Advocacy is seeking a hardworking and dependable candidate to apply. This position will offer great benefits with the state, including 15 days of annual and sick leave per year or more depending on applicable state service. Under direct supervision by the Agency Director or designee, the employee will be responsible for accepting, referring, monitoring, and investigating complaints submitted against various state agencies in an effort to ensure that children under the care of a state agency, particularly children served by the child welfare or juvenile justice systems, receive timely, safe, and effective services and to safeguard the health, safety, and well-being of all children receiving services. The employee will be guided by the Agency's intake and investigative policy and procedure and must be capable of working independently and collaboratively with other people and agencies in a respectful and professional manner.

Requirements

• Bachelor's Degree and professional experience as an investigator.
• Position may require overnight travel.
• Position may require employee to work evenings and weekends.
• Position requires routine driver duties.
• Position requires frequent stooping and/or bending.
• Position may be required to report to work during emergency situations.
• This job will require travel throughout the state.
• The applicant must possess a valid South Carolina driver’s license and reliable vehicle and must be able to drive independently throughout the state.

Nice To Haves

• Demonstrated knowledge of law and policy regarding Department of Social Services and Department of Juvenile Justice procedures and experience with conducting investigations.

Responsibilities

• Answer phone and receive electronic complaints submitted by complainants regarding the delivery of services to children by Office of Intellectual and Developmental Disabilities, Department of Public Health, Department of Health and Human Services, Department of Juvenile Justice, Office of Mental Health, Department of Social Services, SC Governor's School for Agriculture at John de la Howe, School for the Deaf and Blind, and Wil Lou Gray Opportunity School.
• Review, monitor and/or investigate complaints submitted to DCA regarding the delivery of services to children by Office of Intellectual and Developmental Disabilities, Department of Public Health, Department of Health and Human Services, Department of Juvenile Justice, Office of Mental Health, Department of Social Services, SC Governor's School for Agriculture at John de la Howe, School for the Deaf and Blind, and Wil Lou Gray Opportunity School.
• Effectively communicate and interact with complainants, DCA staff, and external staff to fulfil the mission of DCA and to represent DCA in a professional manner.
• Participate in training and development opportunities to enhance the delivery of services by the System Improvement Division; strictly adhere to all agency and division policies and applicable state and federal laws, including but not limited to confidentiality, conflicts of interest, mandatory reporting, job functions, and other operational requirements; and consistently engage in best practices related to intakes and investigations.
• Performs other related duties as required or directed by the IU Program Supervisor, IU Director, System Improvement Director, General Counsel, or State Child Advocate.

Benefits

• Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available
• Retirement benefit choices
• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level