Remote Itinerary Management Coordinator

Traveling with Mchaila•Columbia, SC

2d•Remote

About The Position

We're seeking an organized and detail-oriented Itinerary Management Coordinator to help clients plan memorable travel experiences. In this fully remote role, you'll coordinate travel arrangements, manage reservation details, and ensure every itinerary is accurate and ready before departure. If you enjoy organization, customer service, and working independently in a flexible environment, we'd love to hear from you. Comprehensive training is provided, so previous travel industry experience is not required.

Requirements

Strong organizational and time management skills
Excellent written and verbal communication
Ability to manage multiple tasks in a remote work environment
Comfortable learning new technology and online systems
Self-motivated, dependable, and detail-oriented
Passion for helping others and creating positive customer experiences
Applicants must be legally authorized to work in the United States, United Kingdom, Australia, Mexico, Spain, or eligible countries within Latin America (LATAM).

Nice To Haves

Customer service, hospitality, scheduling, administrative, or planning experience is helpful but not required

Responsibilities

Create and organize personalized travel itineraries for vacations, cruises, resorts, tours, and group travel
Coordinate reservations for accommodations, transportation, and travel experiences
Review booking confirmations and travel documents for accuracy
Communicate with clients to understand their preferences and provide planning updates
Research destinations, accommodations, and travel options that meet client needs
Monitor reservation changes and keep itineraries up to date
Maintain accurate digital records and client information
Deliver exceptional customer support throughout the planning process