Itinerary Designer

Auberge Collection • Napa, CA

20h

About The Position

Join our team as an Itinerary Designer and become part of the Auberge Family. As part of the Auberge family, we are looking for a creative and detail-oriented hospitality professional who has a passion for curating exceptional guest experiences. This role is responsible for designing personalized itineraries and thoughtfully crafted experiences that reflect each guest’s unique interests, while leveraging strong knowledge of local excursions, dining, and wellness offerings to seamlessly coordinate memorable and effortless stays that transform travel into unforgettable journeys.

Requirements

• Minimum two years as a Trip Designer, Concierge, or Guest Services Agent, specializing in luxury adventure travel.
• Excellent service, etiquette, and protocol skills and knowledge in all facets of communication.
• Familiarity with local area and local geography, recreation opportunities, restaurants, events, sights, and other places of interest.

Responsibilities

• Collaborate with guests to understand their visit preferences, interests, and budgets, tailoring itineraries to meet their unique expectations.
• Stay informed about various local destinations, including cultural, historical, and recreational aspects, to design well-informed and captivating itineraries.
• Coordinate transportation, accommodations, activities, and other travel logistics to create comprehensive and seamless itineraries.
• Develop and manage guests' travel budgets, providing options and ensuring alignment with clients' preferences.
• Create detailed and visually appealing itineraries, including relevant information such as reservations, contact details, and essential travel documents, while maintaining clear and effective communication with clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed