Item Configuration & Master Data Management Lead

Knowles Corporation•Liberty, SC

1d•Hybrid

About The Position

The Item Configuration & Master Data Management Lead is a management role responsible for governing, maintaining, and continuously improving master item data across the enterprise. This role serves as the primary bridge between Engineering teams that generate item data and a Philippines‑based data entry team responsible for execution within the ERP. The position owns end-to-end master item data processes, including routings, bills of materials, compliance, and shipping data, and requires strong leadership, deep data management experience, cross‑functional collaboration, and the ability to work effectively across time zones.

Requirements

Bachelor’s degree in Business, Engineering, Supply Chain, Information Systems, or a related field (or equivalent experience)
5+ years of experience in master data management, item configuration, or related data-focused roles
Prior people management experience, including leading teams in global or offshore environments
Strong background in managing complex data structures such as BOMs and routings
Demonstrated ability to work cross-functionally with Engineering and Operations teams
Willingness to work overlapping hours with Philippines-based team as required

Nice To Haves

Experience with Oracle ERP (Oracle Cloud, EBS, or similar)
Prior experience supporting ERP implementations or major system transitions
Background in manufacturing, supply chain, regulated products, or compliance-driven environments
Strong leadership and people‑management capabilities
Exceptional attention to detail and data discipline
Ability to influence across functions without direct authority
Process-driven mindset with a focus on continuous improvement
Clear communicator across technical and non-technical audiences
Comfortable operating in a global, matrixed organization

Responsibilities

Own and manage master item data across its full lifecycle, from engineering release through implementation and maintenance
Ensure accuracy, completeness, and consistency of data related to: Routings, Bills of Materials (BOMs), Compliance and regulatory data, Shipping and logistics attributes
Establish, document, and enforce master data governance standards, controls, and approval workflows
Act as the escalation point for complex or cross-functional master data issues
Serve as the primary liaison between Engineering teams supplying item data and the data entry team responsible for system execution
Partner with Engineering, Planning, Manufacturing, Supply Chain, Compliance, and IT to ensure data requirements are clearly defined and met
Translate engineering changes and technical requirements into standardized, executable data inputs
Learn and operate within Knowles’ current ERP system to support day‑to‑day master data needs
Lead master data readiness activities in support of the planned Oracle ERP transition
Partner with IT and business stakeholders on data migration, cleansing, validation, and future‑state data design
Help define best practices and standards for master data within Oracle
Manage, coach, and develop a team of data entry and data management professionals located in the Philippines
Establish performance expectations, quality standards, and KPIs
Provide regular feedback, training, and career development support
Coordinate priorities and workloads to meet business timelines
Maintain strong communication and engagement across time zones, including required overlap with Philippines working hours
Monitor data quality metrics and proactively identify trends or systemic issues
Drive continuous improvement initiatives to reduce errors, rework, and cycle time
Develop and maintain SOPs and process documentation to support scalability and consistency