ITAM Solutions Architect

SHI International Corp.Austin, TX
$150,000 - $175,000Hybrid

About The Position

The ITAM Solutions Architect is a quota-carrying expert responsible for driving customer outcomes by selling and architecting best-in-class IT Asset Management (ITAM) and FinOps solutions. Blending deep domain expertise with strong commercial acumen, this role helps enterprise customers solve complex IT and business challenges—transforming asset visibility and control into a strategic advantage. The ITAM Solutions Architect owns a territory, vertical, or named account list and is accountable for identifying, designing, and selling transformative ITAM solutions. This role collaborates with SHI Account Executives, internal stakeholders, and partners to lead engagements from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success. This position reports to the Senior Director, ITAM Sales.

Requirements

  • Proven ability to lead and close complex, consultative sales engagements.
  • Deep knowledge of ITAM, SAM, and FinOps principles, with practical experience implementing enterprise solutions.
  • Strong understanding of software licensing across major vendors (e.g., Microsoft, Oracle, IBM, Adobe, etc.).
  • Ability to translate technical concepts into business value for executive audiences.
  • Entrepreneurial mindset with the ability to thrive in a high-growth, consultative sales environment.
  • Excellent proposal writing, deal structuring, and negotiation skills.
  • Bachelor’s degree or equivalent experience.
  • Minimum of 10 years of experience in IT Asset Management (ITAM) or a related field.
  • Demonstrated track record of quota achievement in a sales or sales engineering/architect role.
  • Experience with SAM tools such as Flexera, ServiceNow, Snow, and familiarity with FinOps practices.
  • Willingness to travel (up to 50%).

Nice To Haves

  • Recognized certifications in ITAM, SAM, or related technologies (e.g., CAMP, CITAM, CSAM).

Responsibilities

  • Own a territory, vertical, or named account list and achieve quota through consultative selling of ITAM and FinOps solutions.
  • Maintain healthy pipeline coverage to support consistent quota attainment: Current Quarter: Minimum of 3x coverage on the remaining gap to quota, factoring in already invoiced or committed revenue. Next Quarter: Minimum of 3x total quarterly quota with qualified opportunities aligned to SHI’s ITAM and FinOps offerings and a clear path to closure.
  • Lead customer discovery sessions to identify pain points, transformation goals, and solution needs.
  • Deliver compelling value propositions through proposals, statements of work (SOWs), and RFP responses.
  • Close deals that drive customer success and position SHI as a strategic ITAM partner.
  • Participate in regular pipeline reviews with sales leadership to ensure sustained performance, accurate forecasting, and proactive deal strategy using the MEDDPICC sales methodology.
  • Design tailored solutions that enable customers to achieve IT cost control, compliance, and innovation goals.
  • Provide subject matter expertise across the ITAM lifecycle—from license strategy and tool adoption to decommissioning.
  • Stay current with major vendor programs and industry best practices to guide customers toward optimal strategies.
  • Act as a transformation partner, helping customers mature their ITAM and FinOps capabilities over time.
  • Collaborate with internal teams to educate and enable SHI sales and delivery teams.
  • Mentor ITAM analysts, consultants, and junior team members to elevate overall delivery quality.
  • Support marketing events, webinars, and industry forums to promote SHI’s thought leadership.
  • Provide market insights and feedback to ITAM leadership to refine services and positioning.

Benefits

  • medical
  • vision
  • dental
  • 401K
  • flexible spending
  • Continuous professional growth and leadership opportunities.
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • World-class facilities and the technology you need to thrive – in our offices or yours.
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