About The Position

Mercier Consultancy Group is seeking exceptional candidates for an Italian Speaking Content Moderator position in Bulgaria, supporting one of the world's largest social media platforms. This role is ideal for individuals passionate about digital safety, content integrity, and looking to excel in the social media industry.

Requirements

  • Native or fluent Italian (spoken and written) is mandatory.
  • Valid EU passport (mandatory).
  • A strong interest in social media industry ethics and digital community safety.
  • Excellent analytical skills and the ability to make objective, policy-driven decisions.
  • Proficiency in English for corporate communication.
  • Resilient personality with a high level of emotional intelligence.

Responsibilities

  • Monitor and review user-generated content on social media platforms to ensure adherence to community guidelines.
  • Analyze reported content for potential policy violations, including hate speech, misinformation, and graphic imagery.
  • Utilize native-level Italian language proficiency to accurately interpret cultural nuances within the social media digital space.
  • Collaborate with cross-functional global teams to improve content moderation standards and user safety protocols.
  • Maintain high levels of accuracy and productivity in a fast-paced, mission-driven social media environment.
  • Stay updated on evolving platform policies and industry-standard safety practices.
  • Generate reports on emerging trends to assist in the enhancement of the platform's moderation algorithms.

Benefits

  • Competitive Monthly Salary
  • Fully Paid Training
  • Comprehensive Health Insurance
  • Fully Paid Relocation Package (flight, transfer, hotel)
  • Attractive Monthly Performance Bonus
  • Career development pathways within the thriving social media sector
  • A vibrant, multicultural workplace in the heart of the city
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