IT Transformation Management Analyst (Agile Coach)

World Bank Group•Washington, DC

About The Position

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 130 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org ITS Vice Presidency Context: The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video:https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w Background & General Description: The IT Transformation Management Analyst supports enterprise IT transformation initiatives aligned with institutional priorities, contributing to digital, cultural, and organizational shifts that strengthen effectiveness and resilience. The role focuses on building transformation capability, supporting stakeholder alignment, and reinforcing Agile and change practices as sustainable enterprise competencies. The position partners across ITS and WBG teams to translate operating model priorities into practical, execution-ready actions, ensuring clarity, readiness, and scalable implementation. The role contributes to: • Strengthening stakeholder engagement and alignment • Building Agile and change capability across ITS and WBG departments • Reinforcing ownership, accountability, and decision clarity • Supporting implementation readiness and execution transparency Unit Context: The IT Transformation Management (TM) function enables ITS to deliver measurable business impact by strengthening how strategy, execution, and performance measurement connect across the organization. TM serves as an integrator across operating model priorities, ensuring ITS modernization efforts contribute to the World Bank Group’s Evolution Roadmap and are supported by clear outcomes, disciplined execution, and transparent performance reporting. The Transformation Office plays a central role in elevating how ITS delivers value by evolving the IT operating model toward greater clarity of ownership, improved value flow, stronger governance, and measurable performance management. This work requires coordinated progress across nine interdependent operating model components: Performance, Organizational Structure, Ways of Working, Tools/Assets, Places, Talent, Sourcing & Alliances, Decision Rights, and Financials. This role supports transformation progress—ensuring ITS can continuously improve delivery outcomes while strengthening governance, workforce readiness, and enterprise-wide operating model maturity over time.

Requirements

Master's degree with 2 years relevant experience or Bachelor’s Degree with a minimum of 4 years relevant experience, or equivalent combination of education and experience.
Experience supporting IT operating model change, transformation enablement, and organizational change.
Experience using delivery and planning tools (e.g., Azure DevOps or Jira).
SAFe Program Consultant (SPC) or equivalent Agile coaching certification; SAFe Product Owner/Product Manager (POPM) or similar product management certification; certifications in Scrum, Kanban, or enterprise Agile coaching (e.g., ICP-ACC, ICP-ENT, CSM/CSPO or equivalent); Design Thinking / Human-Centered Design; and Prosci Certified Change Practitioner (PCCP) or comparable change enablement certification.
Skilled in: Agile tooling, SDLC, DevOps, Digital Transformation Coaching, Principles of Information Technology

Responsibilities

Agile Ways of Working Enablement & Delivery Coaching
Team Formation, Collaboration & Ownership Clarity
Execution Visibility, Flow & Tooling Practices
Leadership Enablement & Continuous Improvement
Stakeholder Engagement & Executive Communication

Benefits

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

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