IT Training Coordinator

Inova Health System • Falls Church, VA

17h • Hybrid

About The Position

Inova Epic Training is looking for a dedicated IT Training Coordinator to join
the Team. This hybrid role will be full-time with a schedule that may vary based
on business needs, including evenings, nights, or weekends.

The IT Training Coordinator oversees the scheduling, registration, and
administration of training classes and activities. This role requires strong
organizational and communication skills to ensure successful completion of tasks
and projects, while fostering a collaborative and effective team environment.
The Training Coordinator also collaborates closely with the manager to align
team efforts with organizational goals.

Inova is consistently ranked a national healthcare leader in safety, quality and
patient experience. We are also proud to be consistently recognized as a top
employer in both the D.C. metro area and the nation.

We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every
day, our 26,000+ team members provide world-class healthcare to the communities
we serve. Our people are the reason we're a national leader in healthcare
safety, quality and patient experience. And from best-in-class facilities to
professional development opportunities, we support them at every step. At Inova,
we're constantly striving to be ever better — to shape a more compassionate
future for healthcare.

Inova Health System is an Equal Opportunity employer. All qualified applicants
will receive
consideration for employment without regard to age, color,
disability, gender identity or
expression, marital status, national or ethnic
origin, political affiliation, pregnancy (including
childbirth,
pregnancy-related conditions and lactation), race, religion, sex, sexual
orientation,
veteran status, genetic information, or any other characteristics
protected by law.

Requirements

• Bachelor's degree; or Associate’s degree and 2 years relevant professional experience in addition to the minimum experience required; or HS Diploma/GED and 4 years relevant professional experience in addition to the minimum experience required
• 3 years of experience in coordinating the specific training area

Nice To Haves

• At least 1 year of hands-on experience managing student registration and classes in HealthStream preferred.
• Previous experience providing support for Epic training for a large healthcare organization preferred.

Responsibilities

• Oversees the planning and scheduling of all training classes, ensuring resource availability, adherence to timelines, and maintaining appropriate class sizes. Collaborate with trainers and managers to develop detailed class schedules, resource allocation, and availability estimates as needed.
• Maintains clear and consistent communication.
• Actively participates in virtual meetings, using video conferencing tools to foster strong relationships, promote effective communication, and enhance team collaboration.
• Cultivates a culture of continuous improvement and customer-focused service. Identifies and facilitates solutions to challenges, acts as a liaison between trainers and the manager.
• Regularly provides performance updates and escalate issues requiring higher-level attention.
• Oversees and assist team members in assigned functional area, which may include but is not limited to, ensuring team is meeting key deliverables and quality standards, addressing and resolving challenges, and assisting in time management and scheduling; escalates issues to assists team members in the assigned functional area, which may include, but is not limited to, ensuring the team meets key deliverables and quality standards, addressing and resolving challenges, assisting with time management and scheduling, and escalating issues to the manager as needed.
• Liaisons with HR for new hire training classes.
• Collaborates with training team members and other stakeholders to ensure the training curriculum and training environments are updated to reflect current operational needs and workflows.
• Assists in maintaining all relevant training policy and procedure documentation.
• Coordinates schedules and training with team members and department leadership.
• Supports program development, planning, coordination, and implementation as needed.
• Diagnoses complex issues related to training or systems and recommend remedial actions or training to correct problems using comprehensive knowledge.
• Creates and sends monthly training communications for the organization.
• May perform other duties as assigned.

Benefits

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees