IT Training Analyst

Freeman Health System • Joplin, MO

7d

About The Position

Our Mission To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions. Schedule: Full Time (40 hours per week) What You’ll Do Training Analyst are the primary support for Epic, Workday, 3rd party applications and IT Operational training. They coordinate all scheduling for training and conduct training sessions that arise during the project for their areas and must be very knowledgeable about the organization's policies, procedures, and business operations.

Requirements

• Clean driving record
• Two (2) years of professional experience directly related
• Must obtain required vendor certifications for support within 3 attempts

Responsibilities

• Acting as the primary training contact for Epic, Workday, 3rd party application's end-users
• Creating training materials as needed to support applications assigned.
• Attending workflow design, building decision workgroups, recording notes, and then creating education/communication as required.
• Identifying and creating updates to training materials based on requested changes to the system
• Serving as a liaison between analysts and end users' education needs.
• Maintaining regular communication with Training Manager, Application Managers, and Project Managers regarding training material needs.
• Developing an understanding of operational needs to set the direction for the organization's communications by attending site visits, workgroup meetings, and other integrated sessions
• Leading in training and working with end users
• Reviewing the status of projects and issues on an ongoing basis with leadership holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
• All other duties as assigned

Benefits

• Health, vision, dental insurance
• Retirement with employer match
• Wellness program with discounts to Health Insurance or Cash Bonus with Participation
• Milestone payments with longevity of employment
• Paid Time Off (PTO) or Flex time off (FTO)
• Extended Sick pay
• Learning Center designated only for Freeman Family members
• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees