IT Technician (Mon - Fri)

Mars•Leipsic, OH

1d•Onsite

About The Position

Ensure delivery of Factory OT/IT related services to the site, provides support and first point of contact for all production OT/IT related systems while following applicable global/regional Factory OT/IT standards. Provide strategy for IT/OT Asset Health Check. Leads implementation of site Factory OT/IT projects. Support site Manufacturing Execution System (MES).

Requirements

2-year Technical Degree/Certificate in Engineering, Information Technology, Computer Science, or IT/OT Professional Studies.
Fluent in English with excellent communication skills (verbal and written)
3-year IT (Information Technology) & OT (Operational Technology) experience.
Excellent organizational, analytical, project management and technical skills.
Server administration
Virtual infrastructure administration
IT/OT Architecture knowledge
Database administration knowledge

Responsibilities

Ensure cyber security of home site - Local Network Administrator
Deploy remediation solutions to mitigate current Risk & maintain Cybersecurity standard
Ensure all network procedures are completed (Back Up / Patching / Antivirus Update …).
Complete inventory, control, lifecycle management, and purchasing of IT infrastructure components for all managed IT/OT assets.
Prepare and follow procedure for emergency & business continuity plan “crisis tool kit”.
Provide documentation and training to ensure consistent processes and knowledge transfer.
Consistent user account management (Alero/Domain).
Delivery of IT/OT Solutions related Services
Site functional expert of all local applications he/she is supporting.
Work closely with associates of the site to understand and to characterize issues that might occur regarding the Factory OT/IT systems & applications in use.
Collaboration with Mars IT and other Mars teams (Engineering / Operations / Quality ...).
Responsible for issue resolution, and continuous improvement for Factory IT infrastructure and solutions with the relevant internal/external partners.
Raise tickets utilizing the global system to have KPI and dashboarding of his/her actions providing teams an overall status of all global support activities at the site level.
Delivery of IT/OT Solution-related Projects
Owner of the Factory OT/IT Infrastructure and Factory OT/IT masterplan at their site location.
Responsible for implementation and coordination of Factory OT/IT projects in their home site.