IT Technician (Contractor) - Treyarch (Vancouver)

Activision Blizzard • Vancouver, BC

73d • Onsite

About The Position

Treyarch is looking for a talented new IT Technician to join our team! This listing is for a 100% on-site job located in Vancouver, BC. Primary responsibilities will be end user support. This includes software and hardware support (install/troubleshooting), imaging PCs along with other surrounding aspects of desktop support. You will need to be able to address, diagnose and resolve problems quickly and efficiently in a high-paced, studio environment. You will also need to demonstrate the ability to communicate and collaborate efficiently with a wide variety of teams and users. This is a contingent worker position for a 12 month duration and will be staffed through Volt, a staffing and workforce management company.

Requirements

• Minimum 5+ years’ experience of providing IT support
• Familiarity with video game consoles
• Knowledgeable in PC hardware and Windows environments
• Proficiency in Microsoft Office 365 troubleshooting
• Proficient understanding of networking

Nice To Haves

• Previous video game studio experience is a plus

Responsibilities

• Provide support to the end user whether remote or on-site via slack, email or in person
• Active Directory management and support
• Workstation provisioning for new and existing users (Imaging, software, and hardware deployment)
• Address remote and on-site hardware issues (printers, shared PCs, and video game consoles)
• Assist with any software deployment and address any issues that may arise (Common software are Office 365, Zoom, Slack, Autodesk, and Adobe CC products)
• Assist with IT assets and inventory management
• Friendly demeanor and friendly communicative skills
• Support and contributions on any IT related projects

Benefits

• We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered!
• Subject to eligibility requirements, the Company offers comprehensive benefits including: Extended health plan, including medical, dental, vision, life and AD&D insurance, for employees and their dependents, as well as disability insurance; RRSP with Company match, tuition reimbursement, charitable donation matching; Paid holidays and vacation, paid sick time, compassion and bereavement leaves, parental leave; Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other benefit programs like supplemental life & critical illness, legal service, and others; If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.
• Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company.
• The standard base pay range for this role is $63,700.00 - $134,600.00 CAD. These values reflect the expected annualized base pay range of new hires in British Columbia, Canada. Actual amounts will vary depending on experience, performance and location. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed