IT Technician I - Help Desk
PolicyTech•Villanova, PA
14d
About The Position
Provide first-level help desk support to provide support for all UNIT -supported systems. Consult with students, faculty, and staff regarding issues with Villanova technology and systems. Assist with computer problems and provide diagnosis and resolutions. Log calls utilizing the TeamDynamix ( TDX ) ticket system.
Responsibilities
- Provide first-level help desk support for UNIT-supported systems.
- Consult with students, faculty, and staff regarding technology issues.
- Assist with computer problems, providing diagnosis and resolutions.
- Log calls utilizing the TeamDynamix (TDX) ticket system.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
