IT Technical Systems Analyst - Entry, Analyst, or Senior - Temporary

Idaho Power Company•Boise, ID

2d•Hybrid

About The Position

Idaho Power is looking for an IT Technical Systems Analyst – Entry, Analyst, or Senior to join our Information Technology team. This role plays a critical role in communities served across Idaho and Oregon, focusing on safely providing customers with reliable and affordable energy. The position is based at Idaho Power’s downtown Boise location, offering flexible schedules and the opportunity to work up to 40% remotely per week. The company offers work-life balance, competitive pay and benefits, an employee incentive plan, a 401k employer-match, and a pension plan. A Technical Systems Analyst works on domain-specific solutions/applications with moderate supervision, focusing on solution assessment and validation; requirements elicitation, analysis, management, and communication; solution design and documentation; end-user support; troubleshooting and issue resolution; development and maintenance of basic reports and queries; and basic system configuration. This role has multiple levels available: Entry, Analyst, and Senior.

Requirements

Knowledge of business and technical analysis principles
Knowledge of requirements management and solution design
Knowledge of gathering information from both technical teams and business partners
Knowledge of communication across cross-functional teams
Knowledge of analysis, process modeling, and system workflows
Skills in requirements management from planning to development and execution
Skills in translating business needs into functional and technical requirements
Skills in collaborating with developers on front-end and back-end solution design
Skills in supporting system testing, validation, and defect triage
Strong verbal and written communication skills
Skills in meeting facilitation, technical discussion, and negotiation
Skills in building and maintaining business and technical relationships
Skills in problem solving, making sound recommendations, and managing expectations
Entry IT Technical Systems Analyst: Bachelor’s degree in business, computer science, or related field OR An equivalent combination of education, experience, training, and/or certifications; N/A experience
IT Technical Systems Analyst: Bachelor’s degree in business, computer science, or related field OR An equivalent combination of education, experience, training, and/or certifications; 2 or more years professional level IT/business experience with a minimum of 1 year business analyst experience
Senior IT Technical Systems Analyst: Bachelor’s degree in business, computer science, or related field OR An equivalent combination of education, experience, training, and/or certifications; 5 or more years professional level IT/business experience with a minimum of 3 years business analyst experience

Responsibilities

Solution assessment and validation
Elicitation, analysis, management, and communication of requirements
Design and documentation of solution(s)
End user support
Moderate troubleshooting and issue resolution
Development and maintenance of basic reports and queries
Basic system configuration
Assist with projects/initiatives through system design input and requirements management
Focus on the details without losing overall perspective of the larger goal
Maintain effectiveness when experiencing changes in work tasks or the work environment
Adapt to evolving technologies, development processes, team structures, or cultures
Prioritize work to ensure effective delivery across multiple initiatives
Provide project leadership as needed (Senior Analyst)