IT Technical Analyst

Medtronic • Juncos, PR

1d

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Join a Culture of Collaboration and Innovation The IT Technical Analyst for Juncos Neuro & Pelvic Health operations is responsible for analyzing and aligning technical information with the technology strategies and procedures for the manufacturing IT systems, platforms and applications. They play a critical role in monitoring and maintaining technologies, ensuring smooth operations by providing immediate resolution to incidents, as well as contributing to root cause analysis and preventive actions. The analyst is also instrumental in delivering new technologies and features that support business and IT strategies to drive desired outcomes. By translating functional requirements and detailed technical specifications into clear technical requirements, the IT Technical Analyst collaborates closely with Developers and Architects to ensure that systems meet both business and technical needs. Furthermore, they provide guidance to other business functional teams, contextualizing and communicating technical requirements to ensure successful implementations and alignment with overall IT and business strategic goals and objectives. Responsibilities may include the following and other duties may be assigned.

Requirements

• Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience.
• 2+ years of experience with a high school diploma or equivalent.

Nice To Haves

• Bachelor degree- Engineering, Information System or related
• Bilingual - English and Spanish
• Experience in medical devices and manufacturing environment
• Experience working with Manufacturing Execution Systems (MES) and Enterprise Resources Management Systems (ERP)
• Experience in software validation.

Responsibilities

• Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes.
• Involved in planning of system and development deployment as well as responsible for meeting hardware and software compliance and security standards.
• Evaluates interface between hardware and software, operational requirements and characteristics of overall system.
• Establishes and documents system design, parameters and formats, ensures hardware and software systems functionality, performance and compatibility, and coordinates and/or modifies system parameters in terms of configurations, such as existing and projected computer capacity and capabilities.
• Actively identifies system functionality or performance deficiencies, executes changes to existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage.
• May document testing and maintenance of system updates, modifications, and configurations.
• May act as a liaison with key technology vendor technologists or other business functions.
• Strategically design technology solutions that meets the needs and goals of the company and its customers/users.
• Leverages platform process expertise to assess if existing standard platform functionality will solve a business problem or customization solution would be required.
• Gather and prioritize integration requirements.
• Test the quality of a product and its ability to perform a task or solve a problems.
• Perform basic maintenance and performance optimization procedures in each of the primary operating systems.
• Using computational thinking to define technological solutions to real life problems.
• Design technology that allows for the optimal user experience and broad accessibility.
• Ability to document detailed technical system specifications based on business system requirements.

Benefits

• Medtronic offers a competitive Salary and flexible Benefits Package
• A commitment to our employees lives at the core of our values.
• We recognize their contributions.
• They share in the success they help to create.
• We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
• This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees