IT Tech - Data Processing

Prime Healthcare•Passaic, NJ

2d•Onsite

About The Position

St. Mary's General Hospital, located in Passaic, NJ, is a community-based tertiary medical center focused on providing quality, compassionate care. It is an acute care hospital providing a broad range of services including cardiovascular services as well as a comprehensive program for cancer care. The hospital is also a center of excellence for maternal-child health and outpatient behavioral health services. It is the only hospital in Passaic and with over 550 physicians and 1,000 employees, and is one of the largest employers in the county. Every member of the St. Mary's General team is committed to providing respectful, personalized, high-quality care. St. Mary's General Hospital is a member of Prime Healthcare, which has been lauded as a "Top 15 Healthcare System" by Truven Health Analytics. For information, visit www.smh-nj.com .

Requirements

High School Diploma required for all new hires starting 4/1/14
Experience in Microsoft Desktop Operating Systems and Active Directory.

Nice To Haves

1-3 years experience preferred.
Customer service experience preferred.
Preferred: Comptia A+, N+, Microsoft Certified Professional (MCP)

Responsibilities

Install computer related hardware and software as needed.
Support and provide problem determination and resolution on PC software and hardware.
Maintain catalog, software and hardware inventory.
Document service activities through the ticketing system.
Access all areas of the hospital campus in order to perform computer-related installations.
Use computer to accomplish data entry and PC troubleshooting.
Summon outside resources when needed to complete installations and support end-users.
Act as a liaison between end-users and IS as well as coordinate issues between software vendors and IS.