Job Responsibilities: Assist the IT PLM admin team with support of engineering applications such as ENOVIA, 3DX, and Cameo/Teamwork Cloud including patching, upgrades, and end-user support Deliver creative solutions with a focus on mitigating recurring issues and limiting manual troubleshooting tasks Collaborate with IT peers to ensure adherence to security controls, vulnerability management, hardware/software currency, and reporting requirements Provide quick and efficient support of incidents and outages Deliver direct and responsive communication to business users in support of issues, planned maintenance activities, and project deliverables Work effectively with process owners and SMEs to understand business requirements Create/update support documentation, ensuring accuracy and appropriate detail Education Requirements: Bachelor’s Degree in Computer Science, Information Systems, Computer Engineering, or similar is required Position Requirements: 5+ years of experience with application and server administration (Windows/Linux) 5+ years of PLM system administration (Dassault Systèmes) Good understanding of user authentication (e.g., Kerberos, SAML 2.0, LDAP, etc.) Demonstrated teamwork and collaboration in a professional setting with the ability to work independently if needed Strong problem solving and critical thinking skills Capable of adapting to a dynamic work environment, solving problems, and learning new skills/technologies on the fly. Patching as well. Excellent communication skills both written and verbal, with the ability to present complex issues to diverse audiences Preferred Skills: Familiarity with development, collaboration, and testing tools (e.g., JIRA, Git, SVN, etc.) Basic understanding of databases Red Hat Linux Matrix Query Language (MQL) Strong organizational, analytical, multitasking, and time management skills
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees