IT Systems Manager

World Finance•Greenville, SC

23h

About The Position

The IT Network / Systems Manager will be responsible for designing, supporting, managing and maintaining all aspects of the network and server infrastructure. This includes email, server equipment, data networks, network security, telecommunications solutions, audio conferencing and video conferencing. The IT Network / Systems Manager engages in architecture definition, planning, technology direction, project management and mentoring of more junior Network Engineers and Server Administrators. In addition, this position functions as part of a team performing critical support tasks ensuring network functionality is available and performing properly.

Requirements

Bachelor's degree or Associates with 5+ years’ experience.
Read, analyze and interpret scientific and technical journals, financial reports and legal documents.
Respond to inquiries or complaints from customers, agencies or members of the business community.
Write speeches and articles for publication.
Work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Apply logical thinking to a wide range of intellectual and practical problems.
Deal with nonverbal symbolism (e.g., formulas and equations) in difficult phases.
Deal with a variety of abstract and concrete variables.
Advanced level experience and working knowledge of networking architecture, engineering and administration for multi-location enterprise companies.
Technical and troubleshooting experience with Microsoft Office 365, Active Directory, Microsoft Azure, Certificate Management, Cisco router, switches and firewalls, WAP, ASA’s and IP telephony.
Strong knowledge of TCP/IP, IPsec, routing protocols, SNMP, VLANS and network management tools.

Nice To Haves

Mentoring of more junior Network Engineers and Server Administrators.

Responsibilities

Plan, implement and maintain data communication networks, Internet and firewall equipment.
Ensures the availability of the corporation’s worldwide network architecture and has responsibility for architecting, implementing and administering Local Area Networks (LAN), Wide Area Networks (WAN), Internet networking and network security
Design network operations and resources by translating requirements into hardware/software recommendations
Monitor and analyze network health and bandwidth utilization; makes recommendations upon analysis to ensure cost-effective communication environment solutions;
Researching alternative solutions; preparing proposals; analyzing cost-effectiveness; presenting concepts
Manage network performance by conducting capacity planning, network modeling, traffic analysis, forecasting, and provisioning;
Maintain data communication networks, Internet and firewall equipment.
Assist with escalated helpdesk networking issues.
Keep current of emerging trends in networking and communication technologies
VMware configuration, management, & trouble shooting of VM units.
Active Directory Configuration and Maintenance (including GPO administration)
Microsoft Exchange Office365 and PowerShell
Mimecast Spam Administration and Certificate Management
Maintain and manage Microsoft Azure, IBM SAN Storage and Remote Desktop environments
Participates in on-call rotation
Work directly with end users to resolve support issues within Service-Now
Monitor quality of ticket handling and closure processes to ensure a high level of service is maintained
Maintains and continuous improvement of processes, standards, policies, working methods, and tools using ITIL best practices
Maintain and manage IBM Power Servers
Maintain and document new system process
Evaluate ever-changing technologies as they relate to company goals and needs