IT Systems Engineer (On-Site, St. Louis, MO)

Ascent LLC.•Maryland Heights, MO

5d•$74,285 - $96,570•Onsite

About The Position

Ascent, LLC is seeking an IT Systems Engineer to join their team in St. Louis, MO. This role involves designing, implementing, configuring, and supporting networking, virtualization, and hardware platforms in a mid-market, technology-driven environment. The IT Systems Engineer will support internal and external customers, conduct requirements gathering, resolve issues, ensure documentation standards, and seek process improvements. The position also includes participating in an on-call rotation, developing automation routines, troubleshooting complex issues, providing technical documentation, mentoring team members, and completing annual certification training.

Requirements

5+ years of experience as a Network Infrastructure / IT Systems Engineer or similar relevant experience
Strong knowledge of VMware and related virtualization technologies (vCenter, Hyper-V, etc.)
Understanding of cloud solutions and associated technologies (AWS, Azure, GCP, etc.)
Strong understanding of Microsoft Exchange and Microsoft 365 administration
Knowledge of Veeam Backup & Replication / Backup Technologies
Knowledge of Windows scripting – PowerShell specific to Windows, VMware and VSAN
Thorough understanding of server and client platforms along with networking and internet fundamentals
Understanding of VSAN, VxRail, SAN Storage technologies
Strong problem solving and troubleshooting skills
Strong documentation and communication skills
Flexible and able to adapt to a rapidly changing environment
Broad range of technical skills with a strong desire to expand skillset constantly
Ability to follow established Change Control procedures to prevent unexpected interruptions to the production environment
Exceptional customer service skills
Excellent written and verbal communication skills
Able to work in a team environment and self-manage tasks
Positive, self-motivated individual who can complete goals independently

Nice To Haves

Associates Degree in Information Systems / Computer Science preferred

Responsibilities

Design, implement, configure, and provide daily support of Networking, Virtualization, and Hardware platforms in a mid-market, technology-driven environment.
Support and system management of WAN, LAN, and Core networks
Support and assist internal customers, external clients, as well as appropriate systems vendors to: conduct requirements gathering and research, resolve issues, ensure documentation standards and procedures for operations are in place, actively seek and evaluate opportunities for process improvements
Participate in on-call rotation as well as other after-hours support and maintenance activities as necessary.
Develop automation routines to replace manual processes and increase efficiency.
Troubleshoot complex network and application issues when escalated.
Provide effective technical documentation to clearly communicate procedures to other IT personnel.
Mentor team members in areas of strong functional expertise to assist with team cross-training and development.
Complete certification training on new technologies, compliance standards, and security on an annual basis (Security+, Project+, ITIL, etc)