IT SYSTEMS ENGINEER II

Packaging Corporation of America•Massillon, OH

47d

About The Position

PCA is the third largest manufacturer of containerboard and corrugated packaging in the United States. PCA is an ideas and solutions company. We are a leader in helping our customer package, transport, and display products of all kinds. PCA embodies a culture of continuous improvement and, as such, is dedicated to delivering a high quality and sustainable product via innovative energy management and responsible design. PCA has 8 mills. In 2022, our mills in the Packaging segment produced 4.6 million tons of containerboard. PCA Mills manufacture containerboard consisting of a variety of performance and specialty grades for a total of annual capacity of 5 million tons. The Systems Engineer II will be responsible for the implementation, configuration, support, and troubleshooting of all hardware, operating systems, applications, and policies related to the networks infrastructure. Furthermore, the Systems Analyst will interface with internal and external personnel of varying degrees of technical proficiencies to design, maintain, and troubleshoot the PCA network infrastructure.

Requirements

Bachelor's degree in Information Technology Systems.
0-3 years' experience in related ITS area.
Demonstrated knowledge of the OSI Model and Local and Wide Area Networks.
Working knowledge of how to investigate and resolve first echelon help desk service requests related to Network infrastructure.
Must be able to travel as necessary and authorized to work in U.S.
Solid working knowledge of Windows Operating Systems.
Strong organizational skills to handle numerous details, deadlines, and requests.
Ability to adapt to and work effectively and independently in a fast paced, multitasking environment
Ability to evaluate and prioritize tasks for efficiency and completeness.
Strong written and verbal communication skills.

Nice To Haves

Display working knowledge of layer 2 and layer 3 switches.
Understanding of VLAN concepts and configuration.
Working knowledge and experience with Wireless technologies. (Aerohive and Cisco)
Familiarity with traffic capture techniques and software.
Working knowledge of Ipv4 networking, routing and protocols.

Responsibilities

Responsible for knowing and following policies and procedures of the company, sharing information that would benefit other members of the team, and for finding ways to improve the delivery of service to our customers.
Establishes the design, configuration, maintenance, and troubleshooting of the PCA network and the various equipment and cabling that it consists of.
Provides in person and remote support of other team members, support engineers and end-users.
Performs the physical installation of all switches, routers, firewalls, wireless access points and other various equipment.
Responsible for the overall safety of the personnel, while operating in our manufacturing environments.