IT Systems Engineer II
About The Position
Our mission is to serve Mecklenburg County residents by helping them improve their lives and community. We are a growing team of talented and passionate IT professionals who are dedicated to delivering creative tools and innovative solutions to engage and serve more than 1 million County residents as well as 6,000 employees. Our mission is to serve the residents of Mecklenburg County by providing business-valued IT solutions and services that are flexible, engaging, and innovative. Perform advanced work associated with IT infrastructure & systems administration including installation, configuration, administration, support and maintenance of IT software and hardware systems. Under general supervision, will provide advanced support for VMware servers and Microsoft Azure cloud systems while focusing heavily on Virtual Desktop Infrastructure (VDI). This position will ensure high uptime, peak system performance, and robust security across both on-premises datacenters and cloud platforms. Day to day, the IT Systems Engineer II will handle system configurations, troubleshoot complex technical issues, and build automated workflows to streamline operations. Will also play an active role in disaster recovery planning, backup architecture, and secure perimeter (DMZ) design within a mixed hybrid setting. This position is the second level of the Systems Engineer series.
Requirements
- Minimum of three years of progressively responsible technical systems experience
- Bachelor's degree in Information Technology or Computer Science
- Combination of relevant education and relevant experience accepted: Yes
Nice To Haves
- Advanced experience with designing, configuring, and managing Omnissa (Horizon) VDI, including poos, apps, storage, and network resources
- Advanced expertise with VMware virtualization technologies
- Advanced experience with enterprise backup solutions (preferably Rubrik), including configuration, monitoring, managing, and recovery operations.
- Experience developing automation scripts using PowerShell to streamline operational tasks and improve efficiency.
Responsibilities
- Design and implement secure, scalable solutions for Virtual Desktop Infrastructure Omnissa / Horizon).
- Assist with VMware and Azure installs, decommissions, and lifecycle management.
- Provide advanced support for Office 365 services, and related IaaS components.
- Assist with managing and optimizing enterprise storage systems and Cisco UCS chassis-based infrastructure.
- Collaborate with Network Operations to configure and support server environments within a Cisco ACI enterprise deployment.
- Develop automation scripts using PowerShell to streamline deployments and operational tasks.
- Contribute to Disaster Recovery implementation and backup architecture to ensure resilience and security.
- Uses working knowledge of Linux to assist various departments with platform integration.
- Assist with data center operations including power, racking, cabling, and physical security; ensure compliance with uptime and change control standards.
- Consult with internal departments on computing solutions and client-focused technology projects.
- Communicate effectively with clients and team members via face-to-face, video, and phone; provide on-call support during evenings and weekends as required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
