IT Systems Engineer: Cloud Infrastructure
About The Position
The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running GPU workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution—working across data centers, hardware systems, and client workloads to maintain the integrity of our cloud platform. If you’re excited about supporting bleeding-edge bare metal GPU environments, this is the team to join. As a Bare Metal Support Engineer, you’ll operate and support CoreWeave’s expansive GPU fleet across data centers in the U.S., Europe, and beyond. You’ll work directly with customers, internal engineering teams, and data center technicians to ensure the performance, reliability, and scalability of GPU infrastructure. Your day will involve both hands-on technical troubleshooting and strategic collaboration to improve infrastructure and service delivery.
Requirements
- Experience in data centers, GPU clusters, server deployments, system administration, or hardware troubleshooting.
- Demonstrated experience driving resolutions and continuous improvements across cross-functional environments and teams within a data center environment.
- Intermediate knowledge of Linux (Ubuntu, CentOS, or similar), including command-line proficiency.
- Experience with NVIDIA GPUs, SuperMicro systems, Dell systems, high-performance computing (HPC), and large-scale data center environments.
- Experience in networking fundamentals (TCP/IP, VLANs, DNS, DHCP) and troubleshooting tools.
- Hands-on experience with firmware updates, BIOS configurations, and driver management.
- Experience analyzing system logs and debugging issues across firmware, drivers, and hardware layers.
- Experience working with Jira, Confluence, Notion, or other issue-tracking and documentation platforms.
- Experience in scripting and automation (Python, Bash, Ansible, or similar).
Nice To Haves
- Curiosity about Kubernetes, Docker, and containerized infrastructure
- Strong problem-solving skills with a proactive and analytical mindset.
- Excellent communication skills and a demonstrated ability to work collaboratively in a fast-paced environment.
Responsibilities
- Provide high-level support for customers leveraging bare metal GPU fleets on CoreWeave Cloud.
- Diagnose and triage hardware, firmware, and infrastructure issues across data center environments.
- Coordinate remote troubleshooting and interventions with Data Center Technicians.
- Collaborate with internal engineering teams to improve reliability, automation, and system performance.
- Maintain internal documentation, including troubleshooting guides and best practices.
- Participate in on-call rotations and respond to production incidents as needed.
Benefits
- Medical, dental, and vision insurance - 100% paid for by CoreWeave
- Company-paid Life Insurance
- Voluntary supplemental life insurance
- Short and long-term disability insurance
- Flexible Spending Account
- Health Savings Account
- Tuition Reimbursement
- Ability to Participate in Employee Stock Purchase Program (ESPP)
- Mental Wellness Benefits through Spring Health
- Family-Forming support provided by Carrot
- Paid Parental Leave
- Flexible, full-service childcare support with Kinside
- 401(k) with a generous employer match
- Flexible PTO
- Catered lunch each day in our office and data center locations
- A casual work environment
- A work culture focused on innovative disruption
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
