IT & Systems Coordinator

Pasco County Mosquito Control District•Odessa, FL

1d•Onsite

About The Position

The IT & Systems Coordinator is responsible for ensuring the stable, secure, and efficient operation of the District’s computer networks, systems, and related technologies. This professional position plans, develops, installs, configures, maintains, supports, and optimizes network hardware, software, servers, and communication links. The position also provides technical support, troubleshooting, and end-user training while ensuring data security, regulatory compliance, and continuity of operations. Work is performed under the general supervision of the Director of Administration & Government Affairs and the Executive Director; however, the employee is expected to work independently and exercise initiative, discretion, and sound judgment in carrying out assigned duties.

Requirements

Bachelor’s degree in computer technology, information systems, or an equivalent combination of education, professional training, and relevant hands-on experience.
Minimum of five (5) years of experience specializing in computer and network systems coordination.
Experience with enterprise systems including Microsoft 365, Azure, Active Directory, Intune, Exchange Online, and SharePoint.
Experience working with a broad range of vendor platforms and security tools.
Experience applying laws, rules, regulations, standards, policies, and procedures.
Ability to create documentation, narrative reports, and training materials.
Ability to communicate effectively and to understand and follow oral and written instructions.
Demonstrated ability to work dependably, manage assigned tasks responsibly, and meet established performance and safety standards.
Ability and willingness to work outside normal business hours, including evenings, weekends, holidays, or emergency response situations, as operational needs require.
Ability and willingness to work with insecticides and related materials in accordance with applicable safety regulations and training.
Possession of a valid Florida Driver’s License and the ability to maintain an acceptable driving record.
Possession of a current Public Health Pest Control License issued by the Florida Department of Agriculture and Consumer Services (FDACS), or be able to acquire the license within 1 year of employment.
Authorization to work legally in the United States.

Nice To Haves

Experience supporting public-sector or special taxing district environments.
Advanced cybersecurity experience and incident response training.
Microsoft Certified: Azure Fundamentals and Azure Administrator Associate.
CompTIA certifications including A+, Network+, Security+, CIOS, and CSIS.
Experience serving as Records Retention Agent or Public Records Request Custodian.
Experience with GIS-integrated systems and operational databases.
Strong background in disaster recovery and business continuity planning.

Responsibilities

Ensures reliable, secure, and efficient operation of all District network and computer systems.
Develops, implements, and enforces network security policies and procedures.
Provides advanced technical support, troubleshooting, and resolution of hardware, software, and network issues.
Manages system backups, disaster recovery, and business continuity planning.
Supports District staff through training, documentation, and technical guidance.
Installs, configures, maintains, and optimizes network hardware, software, servers, and communication systems.
Maintains LAN, WAN, wireless networks, VPNs, Firewalls, and internet connectivity.
Manages user accounts, permissions, and security groups using Active Directory, Microsoft 365, Azure, SSO [AR1] and related platforms.
Monitors network performance, capacity, security metrics, and system health.
Implements security updates, patches, antivirus, and threat detection tools.
Designs, maintains, and tests data backup and disaster recovery systems.
Maintains inventory of all computer, network, and peripheral equipment.
Installs, maintains, and supports Windows operating systems, on-premises servers, and cloud-based systems.
Maintains Apple devices using Apple Business Manager (ABM) and JAMF.
Tracks software licensing compliance and vendor agreements.
Documents system configurations, procedures, incidents, and changes.
Researches emerging technologies and recommends system improvements.
Serves as liaison with software vendors, internet service providers, and equipment suppliers.
Supports audio & visual equipment and virtual meetings.
Coordinates procurement of IT equipment, software, and services.
Provides technical support for District applications and operational software systems.
Notifies leadership of significant system issues, security incidents, or outages.
Collaborates with District leadership and departments to support operational goals through technology solutions.
Coordinates security awareness training for District staff.
Trains new employees and provides ongoing technical education to personnel as systems evolve.
Works with vendors and consultants to plan, implement, and maintain technology solutions.
Advises leadership on system requirements, upgrades, and cybersecurity risks.
Assists with special projects and District initiatives involving technology systems.
Represents the District professionally in meetings with vendors, consultants, and partner organizations.
Performs related duties as required.

Benefits

Medical Insurance
Dental and Vision Insurance
Employer-Paid Life Insurance
Long-term Disability (LTD) Coverage
Voluntary supplemental insurance plans, including life, accident, hospital, short-term disability, cancer, and legal coverage
Paid Time Off (PTO)
District-Paid Holidays
Employee Assistance Program (EAP)
Florida Retirement System (FRS), including Investment and Pension Plan options
457(b) Deferred Retirement Plan
District-provided uniforms and uniform reimbursement
Training and professional development opportunities