IT Systems & Automation Manager

Moove • Phoenix, AZ

7h • Hybrid

About The Position

Moove is seeking an IT Systems & Automation Engineer to support and improve daily IT operations across multiple active sites and markets. This role is responsible for onboarding and offboarding employees, managing hardware and software lifecycle processes, administering enterprise SaaS platforms, supporting identity and access management systems, and assisting with the development of automation workflows and lightweight internal operational tools. The ideal candidate combines strong operational IT experience with a passion for automation, process improvement, and problem-solving. This individual will work closely with leadership, operations teams, vendors, and employees to improve operational efficiency, reduce manual processes, and help scale IT systems and workflows as the organization grows. This is a hands-on role that combines systems administration, endpoint management, SaaS administration, workflow automation, API integrations, and lightweight internal application support in a fast-paced operational environment.

Requirements

• Strong understanding of IT operations, systems administration, endpoint management, and SaaS administration.
• Experience supporting identity and access management systems such as JumpCloud, Okta, Azure AD, or similar platforms.
• Familiarity with Google Workspace, Slack, Atlassian/Jira, endpoint management systems, and IT ticketing platforms.
• Experience managing hardware inventory, software licensing, employee provisioning, and operational IT workflows.
• Familiarity with REST APIs, JSON, SaaS integrations, and workflow automation concepts.
• Basic scripting or development experience with Python, JavaScript, PowerShell, PHP, Bash, or similar technologies.
• Ability to assist with lightweight internal application support, automation workflows, dashboards, and operational tooling.
• Strong troubleshooting and analytical problem-solving abilities.
• Excellent written and verbal communication skills with the ability to support both technical and non-technical users.
• Strong organizational skills with the ability to manage multiple projects, priorities, and operational tasks simultaneously.
• Comfortable operating in fast-paced environments with evolving priorities and rapid organizational growth.
• Ability to work independently while maintaining strong communication and collaboration across teams.
• Strong attention to detail and commitment to operational consistency and process improvement.
• Three (3) years of experience supporting IT operations with Bachelors Degree, or 5+ years in experience in similar role, systems administration, endpoint management, automation, or related technical support functions.
• Experience supporting onboarding/offboarding workflows and enterprise SaaS platforms.
• Experience managing hardware provisioning, account administration, and operational IT processes.
• Basic scripting, automation, or API integration experience.
• Valid driver’s license and ability to travel as required.

Nice To Haves

• Familiarity with AI-assisted development tools and automation platforms preferred.
• Experience supporting fast-growing or multi-site operational environments.
• Experience with: Google Workspace, JumpCloud, Slack, Atlassian/Jira, Endpoint management platforms, Asset management systems, Workflow automation tools
• Experience supporting or developing lightweight operational tools, dashboards, or internal applications.
• Familiarity with databases, APIs, and systems integrations.
• Experience working with inventory management systems, onboarding automation, or operational workflow platforms.
• Familiarity with security, compliance, or identity governance processes.
• Industry certifications such as: Google Workspace Administrator, JumpCloud certifications, CompTIA Network+, CompTIA Security+, Microsoft certifications, Jamf or endpoint management certifications.

Responsibilities

• Manage onboarding and offboarding processes across multiple enterprise systems and operational workflows.
• Provision, configure, deploy, ship, recover, and maintain IT hardware including laptops, Chromebooks, mobile devices, and related peripherals.
• Administer user accounts, permissions, group memberships, and access controls across enterprise platforms including identity management, email, collaboration, ticketing, and operational systems.
• Support enterprise SaaS platforms including Google Workspace, JumpCloud, Slack, Atlassian, and related operational tools.
• Maintain accurate hardware inventory, software licensing records, and asset lifecycle tracking processes.
• Coordinate with HR, leadership, hiring managers, vendors, and operations teams to ensure onboarding and offboarding activities are completed accurately and efficiently.
• Assist with the development and maintenance of internal operational tools, dashboards, lightweight web applications, and automation workflows.
• Support API integrations and workflow automation between systems such as JumpCloud, Google Workspace, Slack, Jira, inventory systems, and internal portals.
• Assist with ongoing enhancements and operational support for internal platforms such as the Moove AV portal.
• Develop scripts and automation workflows to reduce repetitive operational tasks and improve efficiency.
• Assist with reporting and dashboard development related to inventory, onboarding status, licensing, network performance, operational metrics, and asset management.
• Troubleshoot endpoint, account, application, and operational system issues across a distributed operational environment.
• Assist with software deployment, endpoint configuration, operational compliance tasks, and systems standardization.
• Support operational IT projects including site launches, hardware deployments, workflow improvements, systems integrations, and process optimization initiatives.
• Maintain technical documentation for systems, operational workflows, onboarding processes, automation scripts, and internal tools.
• Coordinate vendor support cases, warranty replacements, software renewals, and procurement activities.
• Participate in periodic audits of devices, systems, accounts, permissions, and operational processes.
• Support security and compliance initiatives including MFA enforcement, access reviews, device management, and operational governance processes.
• Perform additional technical and operational duties as assigned.

Benefits

• Opportunity to help build and scale IT operations across expanding markets and operational environments.
• High-impact role with broad exposure to infrastructure, systems administration, automation, operational workflows, and emerging technologies.
• Opportunity to work on real-world operational challenges involving automation, identity management, internal tooling, and systems integration.
• Collaborative environment working directly with leadership, operations teams, vendors, and technical partners.
• Opportunity to shape scalable operational processes, automation systems, and internal tools as the organization grows.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level