IT Systems Analyst Intern

Lighthouse Electric Co.•Canonsburg, PA

2d•Hybrid

About The Position

The IT Business Systems Analyst Intern supports the Technology team by helping understand business needs, improve processes, test solutions, maintain documentation, and provide day-to-day support for the systems used across Lighthouse Electric. This role is designed to provide hands-on experience connecting business operations with technology in a construction-focused environment.

Requirements

No prior professional IT experience required.
Experience completing school, volunteer, or personal projects that involved business analysis, process improvement, data analysis, information systems, or technology is acceptable.
Currently pursuing an associate or bachelor’s degree in Information Systems, Business Administration, Business Analytics, Computer Science, Construction Management, or a related field.
Strong curiosity about how businesses operate and how technology can improve day-to-day work.
Ability to listen, ask thoughtful questions, organize information, and communicate clearly with both technical and non-technical employees.
Basic proficiency with Microsoft 365 tools, especially Excel, Word, PowerPoint, Teams, and SharePoint.
Strong attention to detail and willingness to document work accurately.
Ability to manage assigned tasks, communicate progress, and ask for help when needed.
Basic analytical and problem-solving skills, with the ability to break larger issues into manageable parts.
Ability to handle company and employee information with appropriate confidentiality.
Willingness to learn new software, business processes, and construction industry terminology.

Nice To Haves

Previous internship, part-time, or project experience in a business, technology, construction, manufacturing, or project-based environment.
Experience working with spreadsheets, reports, process maps, testing, documentation, or business software.
Completion of coursework in systems analysis, business processes, databases, project management, data analysis, or software development.

Responsibilities

Assist with gathering and documenting business requirements through conversations with employees, process owners, and Technology team members.
Help map current business processes, identify pain points, and recommend practical opportunities to improve efficiency, accuracy, and user experience.
Support the configuration, testing, validation, and rollout of business system enhancements under the guidance of analysts, developers, and other Technology team members.
Create and maintain clear system, process, testing, and training documentation.
Assist with troubleshooting user questions and system issues, including documenting findings, reproducing problems, and helping coordinate resolution.
Support data review, reporting, and basic analysis to help verify accuracy, identify trends, and support business decisions.
Participate in meetings with operational teams to learn how technology supports estimating, project delivery, field operations, finance, human resources, and other business functions.
Assist with user acceptance testing, including preparing test scenarios, recording results, tracking issues, and confirming expected outcomes.
Help develop training materials and support user adoption of new or improved processes and systems.
Follow established Technology team practices for prioritization, change management, security, documentation, and release coordination.
Perform related duties as assigned by supervisor and maintain compliance with all company policies and procedures.