IT Systems Analyst (Assistant Vice President)

Golub Capital•Chicago, IL

1d•Hybrid

About The Position

The Technology Solutions (“TS”) Department is responsible for designing and delivering state of the art technology solutions that are designed to create efficiency, mitigate risk and grow revenue for the Firm. Technology Solutions is also responsible for defining, managing and executing a robust Cyber Security program following the NIST Cyber Security Framework. Technology Solutions focuses on technical excellence through innovative application designs, robust data integration and analytics, high availability infrastructure and gold level service for our key stakeholders with information security embedded throughout. Critical functions within Technology Solutions include Project Management, Vendor Management, Business Analysis, Enterprise Data Governance and Stewardship, Application Development and 3rd Party Integration, Strategic and Secure Infrastructure and Operations. The Technology Solutions Department collaborates closely with Firm leadership and business unit heads to develop plans in line with business objectives. This individual will help manage third-party vendor systems for Trading, Portfolio Management and Operations Teams within the Firm. The role will focus on designing and configuring system functionality, quality assurance, application support and vendor management.

Requirements

Bachelor’s degree in engineering, computer science or related discipline is required
7+ years of relevant technical experience, preferably within the financial services sector
Working knowledge and prior experience with all phases of the SDLC
Experience writing logical functions or modules using Python, VBA, .Net, Java or other scripting language
Proficient in developing efficient stored procedures and SQL functions and evaluating / optimizing the performance of SQL code
Strong analytical skills to digest, document and translate business requirements for in-house development or customizing / configuring third-party software products
Strong critical thinking skills to troubleshoot issues, dissect calculations and articulate solutions
Exceptional interpersonal, verbal, written and presentation skills
Enthusiastic about working in office and creating a Gold Standard hybrid work culture
Technical Support: Triages, troubleshoots and resolves technical support issues. Escalates issues as needed.
Software Development Principals: Utilizes software development, secure programming principles and a knowledge of programming languages to develop, configure and / or integrate new software and applications.
Business Needs Assessment: Identifies business needs across departments within the Firm to understand the challenges, goals and problems that the business needs to solve and identifies appropriate technical solutions.
Data Management and Information Security: Manipulates, restructures and / or queries data for various purposes, including reconciling issues in the database, designing database structures and / or generating reports. Adheres to governance principles and maintains data integrity and security.
Risk Management: Identifies, forecasts and articulates ways to pursue and manage informed risks in ambiguous, complex or uncertain situations based on sound value propositions and an analysis of potential rewards and costs.
Testing: Evaluates the functionality of an application, system or solution to ensure that requirements have been met and defects have been identified. Applies an understanding of end user requirements and usage in the end-to-end system to produce a quality product.
Industry Knowledge: Demonstrates an understanding of the Firm's position in the industry, including its complex structure and competitive advantage in the marketplace. Monitors industry trends and changes and recognizes their relevancy and implications.
Technical Communication and Documentation: Documents and communicates technical processes and procedures in area of specialty to stakeholders. Adapts the level of detail and specificity based on the needs of the intended audience.
Vendor Management: Manages and coordinates with external vendors. Researches and identifies new vendors as needed and monitors performance.
Relationship Management: Builds and maintains effective partnerships with internal clients and end users by advising on their needs and options, advocating for their business within the Technology Solutions department and managing expectations appropriately.
Project / Program Management: Manages Technology Solutions project elements considering conflicting priorities, interdependencies, business objectives, communications and available resources.
Innovative Mindset: Leverages an agile and creative mindset to drive innovative value creation, continuous process improvement and proactive learning through new technology, processes and people.

Nice To Haves

Prior working knowledge of Azure DevOps or similar tool is a plus

Responsibilities

Developing deep expertise in essential line-of-business software platforms supporting middle and back-office operations
Configuring systems within distributed environments and designing tailored reports to fulfill business partner requirements
Delivering application support by effectively triaging issues, determining root causes and coordinating resolution efforts among business users, developers and third-party vendors
Collaborating with development teams and external vendors to define requirements and ensure applications and functions delivered align with business objectives
Overseeing third-party vendors involved in application development, implementation and ongoing support
Ensuring that all delivered solutions adhere to the highest quality standards, fulfil all specified business and technical requirements and comply with robust data security protocols through comprehensive validation and testing processes
Analyzing and understanding complex business processes and presenting them in an understandable and logical format
Identifying pain points and opportunities to further leverage technology to increase productivity, improve quality and reduce risk
Gaining a thorough understanding of relevant relationships, dependencies and influences among business functions
Demonstrating proficiency in data organization and relational analysis utilizing SQL, Excel and additional methods for data extraction, analysis and reporting
Demonstrating responsibility for project deliverables by developing knowledge of relevant technology solutions and business process changes, while confidently leading meetings with stakeholders at all organizational levels, including senior management