IT Systems Adminstrator

Telarus•Sandy, UT

6d•$23•Hybrid

About The Position

This position is located in the Sandy, Utah Office we need somebody that lives within commuting distance to work in the office physcially Mon-Thursday. Fridays can be worked remotely. Telarus was recently recognized by Inc. as a best workplace; our positive culture is a top priority. Telarus is the #1 global technology solutions brokerage with a singular focus on accelerating partner success through unparalleled resources, support, and education. We are professionals committed to providing the highest quality partner care.

Nice To Haves

Salesforce
PowerShell scripting
Contact Center Software

Responsibilities

End User Support
The IT System Administrator will be responsible for providing direct end-user support to company personnel. The IT System Administrator shall strive to provide efficient, expedient assistance with the goal of achieving end-user satisfaction with their received support.
Ticketing will be the primary form of tracking performance. As such, all work effort should be captured within the company Ticketing system.
Hardware
The IT System Administrator will be responsible for the purchasing and provisioning of Hardware for all new and current employees. This includes but is not limited to laptops, KBMs, Headsets, etc. They will also be responsible for receiving returned equipment from employee equipment refresh and offboarding.
Projects
The IT System Administrator will be assigned projects that are to be completed in 3-week sprints. These projects will be tracked in Jira.
Desktop and Laptop Support
The IT System Administrator will be responsible for providing hardware, operating system and application-level support for company supplied desktop and laptop equipment.
Information Security
The IT System Administrator will be responsible for ensuring that any work performed is done in accordance with established Company Security Policies and Procedures. This includes reporting and/or correcting other employees’ actions or system use which is in violation of established policy. This responsibility will also extend to providing constant watch over incoming email and logins, so that action may be taken if either poses a threat to internal security or confidentiality.
Systems Management
The IT System Administrator shall have primary responsibility for the maintenance, management The IT System Administrator shall have primary responsibility for the maintenance, management and administration of the following company IT systems:
Office 365 Security Quarantine
Azure Users Flagged for Risk
LastPass
Systems Management
The IT System Administrator will assist the IT Manager with the maintenance and administration of the following systems within the company:
Unified Communications
Business Productivity Suite
Messaging Platform
User Directory
File/Information Sharing Platforms
Business Line Applications
Telecom Communication Services
Employee Onboarding & Offboarding
The IT System Administrator will also manage the onboarding and offboarding of employees, which will require access to and understanding of the following systems:
Office 365 Exchange
Azure Active Directory and Storage Accounts
RingCentral
LastPass
Duo
Equipment provisioning and purchasing
Other Responsibilities
The IT System Administrator will also be responsible for performing additional periodic work as determined by the Director of IT and/or the SVP of Technology.