IT Systems Administrator

DiscoNew York City, NY
$65,000 - $80,000Onsite

About The Position

We're looking for a Systems Administrator to join our Business Technology team with a primary focus on networking. You'll design, build, and maintain DISCO's office network infrastructure, strengthen our wireless environments, and help manage our identity and SaaS ecosystem. You'll also play a central role in several high-impact initiatives this year — from deploying enterprise AI tooling to building disaster recovery playbooks. Working closely with the Director of IT, you'll get hands-on ownership of core infrastructure while contributing to cross-functional projects that touch security, compliance, and business transformation. If you want a role where your work is visible and varied, this is a great fit.

Requirements

  • 3-5 years of experience in IT systems administration, network engineering, or infrastructure management.
  • Solid hands-on experience with network design, configuration, and troubleshooting — you're comfortable working with switches, firewalls, VLANs, routing, and wireless infrastructure.
  • Experience administering Okta, including application integrations and lifecycle management.
  • A good understanding of core IT concepts like mail flow, backup and recovery, network architecture, and Infrastructure as a Service.
  • You're highly organized and detail oriented — the kind of person who builds processes that others can actually follow.
  • You communicate clearly in writing, especially when it comes to documentation, runbooks, and policy implementation.
  • You're naturally collaborative and comfortable partnering across teams like Legal, Compliance, and Security.
  • You take ownership of problems and see them through, even when the path isn't fully defined yet.
  • Strong networking fundamentals: TCP/IP, DNS, DHCP, VLANs, firewalls, wireless security, and 802.1x.
  • Working knowledge of network security principles, including segmentation, certificate management, and access control.
  • Familiarity with SaaS administration and privileged access management best practices.
  • Broad technical knowledge of IT operations and infrastructure.
  • Experience with low code or no code automation tools like Workato or Okta Workflows.

Nice To Haves

  • Experience with 802.1x network access control and certificate-based authentication
  • Experience with privileged access monitoring and governance for SaaS platforms
  • Familiarity with forensic data handling, chain-of-custody procedures, or a background in legal technology or eDiscovery. This is a niche area and we're happy to bring the right person up to speed.
  • Exposure to enterprise AI tool deployment (e.g., Claude Enterprise, Copilot, or similar). This is emerging territory for everyone — curiosity and good security instincts matter more than direct experience.
  • Experience building disaster recovery plans, runbooks, or SOPs.
  • Relevant certifications like Okta Certified Professional, CCNA, or CompTIA Network+.
  • Experience with implementing information retention policies or data lifecycle management.

Responsibilities

  • Own and evolve DISCO's network infrastructure (Primary Focus): You'll take the lead on designing and maintaining our office and Forensics networks — including rolling out certificate-based authentication (802.1x) on the Forensics network, hardening network security controls, and improving wireless configuration across all office locations.
  • Shape how we manage identity and access: You'll serve as a key Okta administrator, managing application integrations, lifecycle policies, and access reviews. You'll also build out monitoring and governance for privileged "break glass" access to sensitive SaaS applications, closing a meaningful security gap.
  • Build secure handling procedures for forensics customer data: Working with the Director of IT, you'll establish the processes for how customer data media is received, stored, tracked, and encrypted — ensuring chain-of-custody integrity and reducing risk across the board.
  • Play a central role in the rollout of AI tools across the company: You'll be a key contributor to the technical deployment of enterprise AI tooling, helping develop the policies and configurations that ensure these tools are adopted securely. This is a high-visibility initiative at the intersection of IT, security, and business transformation.
  • Help build our disaster recovery playbook: You'll contribute to developing disaster recovery plans, runbooks, and SOPs for the tools and infrastructure we manage, then help test them to make sure they actually work.
  • Keep our systems running and improving: You'll work alongside the IT team to administer, monitor, and maintain our broader environment — virtual and physical networks, engineering tooling, and collaboration platforms.
  • Strengthen our security posture: You'll enforce IT security policies, conduct regular audits, and help ensure we stay compliant with relevant regulations.
  • Be a go-to for tough technical problems: You'll provide escalated support for complex IT issues and coordinate with vendors when we need outside expertise.

Benefits

  • medical, dental and vision insurance
  • 401(k)
  • Flexible PTO
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