IT Systems Administrator (Hybrid On-Site) MA/NH residents
About The Position
The IT Systems Administrator administers, maintains, and supports the organization’s IT systems, servers, cloud platforms, and core business applications. The role focuses on system reliability, security, and performance, while providing technical support to internal users across on-premises and cloud-based environments. The candidate must be within driving distance of Fitchburg, Massachusetts. The position includes full-time work, on-site or hybrid depending on company policy, with a Monday–Friday, eight-hour daily shift. Availability during extended business hours and rotating weekends or as needed is required. Participation in on-call rotations or after-hours maintenance windows may be required, and occasional travel between office locations or data centers may be needed. No supervisory duties are exercised.
Requirements
- 3–5+ years of experience in systems administration or a similar IT role.
- Strong knowledge of Windows Server, Active Directory/Entra ID, Group Policy, DNS, DHCP, and virtualization (Scale/Hyper-V).
- Experience administering Microsoft 365 and Azure AD.
- Familiarity with endpoint management tools such as Intune, GPO, or similar.
- Understanding of networking fundamentals, including TCP/IP, VLANs, and VPNs.
- Strong troubleshooting and documentation skills.
- Reliable, proactive, and able to work independently.
- Strong communication skills and a customer-service mindset.
- Ability to manage multiple tasks and prioritize effectively.
- Attention to detail with a focus on system stability and security.
- Must be within driving distance of Fitchburg, Massachusetts.
Nice To Haves
- Experience with backups such as Veeam, Datto, or similar.
- Knowledge of cybersecurity frameworks and security tools such as EDR, SIEM, MFA, and Conditional Access.
- Scripting experience, preferably PowerShell.
- Certifications such as CompTIA Network+/Security+, Microsoft AZ-104, MS-102, or equivalent.
Responsibilities
- Administer and maintain Windows servers, virtualized environments, and storage systems.
- Manage Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, Teams, and Entra ID/Azure AD.
- Monitor system performance, capacity, availability, and security.
- Apply patches, updates, and configuration changes regularly.
- Maintain and monitor backup and disaster recovery systems.
- Create, modify, and deactivate user accounts, permissions, and security groups.
- Manage access across core systems, applications, and cloud services.
- Enforce identity, multifactor authentication, conditional access, and security best practices.
- Provide tier 2/3 network support alongside the network team or managed service provider.
- Monitor security alerts, logs, and endpoint protection tools.
- Assist with maintaining firewalls, VPN access, and network segmentation.
- Support security audits, compliance requirements, and remediation activities.
- Provide advanced support for help desk escalations.
- Troubleshoot issues related to servers, Microsoft 365, authentication, endpoints, and line-of-business applications.
- Document processes, solutions, and configuration standards.
- Assist with infrastructure upgrades, migrations, and technology rollouts.
- Improve systems through automation, scripting, or policy enhancements.
- Evaluate and recommend technologies to strengthen operational efficiency.
- Participate in on-call rotations or after-hours maintenance windows as required.
- Occasionally travel between office locations or data centers.
- Be available during extended business hours and rotating weekends or as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
