IT Systems Administrator - Remote (Chicago Area)

ActiveProspect, Inc. • Chicago, IL

8d • Remote

About The Position

ActiveProspect is seeking an IT Systems Administrator to join a small team responsible for our corporate network, including servers, workstations and laptops, connectivity, and end user support. This person will help plan and execute upgrades, installations, monitoring, security practices, and capacity planning, while handling the daily work of server monitoring and maintenance, backups, asset inventory, and support for our remote first environment. Success in this role comes from strong organizational habits, sound network management practices, and analytical thinking.

Requirements

• 3 to 5 years of systems administration experience preferred
• Active Directory design and management skills
• Experience setting up Microsoft based systems, support mechanisms, and architectures
• Server support skills for Windows Server 2016 and above
• Desktop deployment and support skills for Windows 10, 11 and macOS
• Experience with Hyper-V
• Experience with IIS 10.x
• Experience with web farming and load balancing
• Experience with performance monitoring and server tuning for security and performance
• Experience with server auditing
• Solid network analysis and troubleshooting skills
• Familiarity with SQL Server 2019 and above
• Familiarity with network and endpoint monitoring software (VSA10, Iru, Endpoint Central)
• Familiarity with backup and recovery tools (Appassure/Quest)
• Familiarity with routers, firewalls, wireless access points, and managed switches
• File server maintenance, including management of shares and quotas
• Excellent project planning and delivery skills
• Solid written and verbal communication skills
• Ability to communicate task status, including progress and milestones
• Ability to prioritize tasks and manage overall workload
• Comfortable in a small, fast moving environment, and willing to step up and take ownership of deliverables
• Self-starter who can work with minimal supervision
• Keen attention to detail and quality of work
• Effective organization skills, with the ability to work on multiple projects at once
• Ability to communicate and interact with a diverse group of perspectives
• Strong customer service orientation
• Able to lift hardware up to 75 lbs
• Minimum 5-10% travel required

Nice To Haves

• Bachelor's degree and/or relevant certifications are a plus

Responsibilities

• Manage the corporate network, including servers and workstations
• Manage corporate Active Directory environments
• Manage server policies and login scripts
• Monitor servers for hardware and software performance issues
• Plan and coordinate upgrades, patches, and new corporate technologies
• Maintain an inventory of hardware and software assets
• Monitor daily and weekly backups
• Manage antivirus installations and scanning
• Manage Google Workspace
• Assist in management of our physical datacenters
• Assist with new employee onboarding and training
• Provide support as part of the Tier 1 technical support team
• Other duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree