SystemDvlpmentSrSupv

Amentum • Houston, TX

24d • Onsite

About The Position

The IT Systems Administrator performs assigned systems administration duties as a PAE, an Amentum company, employee onsite at NASA Johnson Space Center. The role provides hands-on systems engineering and IT operations across engineering software enablement, end-user device support for NASA and Amentum, Amentum applications and kiosks, property stewardship, and storeroom logistics. It also provides backup administration for SharePoint, SQL Server, Maximo/eCMMS, and operational technology (OT) systems and industrial interfaces.

The position requires consistent onsite presence and may include evening or weekend work, an on-call rotation, and occasional after-hours maintenance windows. The employee is expected to perform quality work safely and professionally, communicate and coordinate effectively, and maintain clean, organized work areas.

Requirements

• Bachelor's degree in computer science, Information Systems, or equivalent experience.
• Three to five or more years supporting enterprise Windows environments and user services in an onsite environment.
• Experience with software installation and upgrade procedures.
• Experience with file and system maintenance procedures.
• Must be a U.S. citizen to obtain the required NASA badge.
• Must provide an accepted citizenship document on the date of hire: a certified birth certificate with state seal, passport, or INS citizenship documents.
• Effective written and verbal communication in English.
• Must have and maintain a valid Texas driver's license.
• Must pass a pre-employment background check and drug screen.
• Excellent customer service skills.
• Strong analytical and problem-solving skills.
• Good communication skills for documenting information for support personnel, customers, and managers.
• Ability to work both independently and in a team environment.
• Ability to anticipate problems and take decisive action.
• Must be able to lift and carry up to 40 pounds.
• Dexterity to operate office equipment as required.
• Ability to climb industrial stairs and walk between buildings and support field locations as needed.

Nice To Haves

• Experience coordinating with facilities or operations teams.
• Experience with Maximo.
• Prior knowledge of the NASA site.
• Experience working on government installations.

Responsibilities

• Provide primary NASA and Amentum PC support, including ordering, deployment, configuration, and user support through ServiceNow.
• Manage local team access and provide user support for Amentum corporate applications, including Costpoint and Citrix.
• Manage and support Amentum kiosk systems.
• Coordinate IT supply ordering and delivery from storerooms.
• Serve as the NASA and Amentum Property IT point of contact for asset tracking and management.
• Support engineering software applications, including AutoCAD, ETAP, RSMeans, and related tools.
• Troubleshoot software installation, updates, licensing, and performance issues.
• Coordinate software updates and version management.
• Assist users with technical questions and training needs.
• Assist with the cybersecurity security plan.
• Assist with server administration as needed.
• Provide backup support for OT software platforms, including WebControl, Encellium, and B20 WebStation.
• Support OT end-device troubleshooting, networking, and documentation.
• Assist with SQL Server database administration support.
• Assist with virtual machine server patching and updates.
• Assist with ColdFusion application development and support.
• Provide backup support for eCMMS, including Maximo and reporting.
• Assist with investigating new technologies, including AI and Microsoft Power Platform.
• Use standard corporate tools to record change and problem activities for tracking.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Paid holidays
• Retirement benefits, including 401(k) matching
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability insurance
• Life insurance
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level