IT Systems Administrator Senior, Austin Capital Delivery Services

City of Austin•Austin, TX

1d•$38 - $48•Hybrid

About The Position

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. Job Description: IT Systems Administrator Senior Purpose: This position is an expert in a focused technology. Using comprehensive knowledge and competency, this position performs duties to support the research, evaluation, and recommendation of software and hardware products, and maintenance and development of the organization's enterprise level information technology (IT) systems operation. Position Overview: The IT Systems Administrator Sr position will have extensive knowledge and experience of the following technologies: Internet of Things (IOT), Building Information Modeling (BIM) modelling and visualization, cloud/edge computing and storage, and wireless mobile devices and communication. This position will provide Systems Administration and IT Support for Architectural Engineering and Construction (AEC) technology applications and systems. This position will work closely with vendors to administer and support new engineering technology implementation, provide training and support, and resolve customer issues as needed. The position will also provide systems administration for engineering-related hardware, software, and infrastructure, including Windows desktop and server support, supporting and administrating cloud based software, and supporting Microsoft operating systems.

Requirements

Knowledge of infrastructure technologies.
Knowledge of application and/or operating systems.
Skill in mentoring and monitoring daily work activities of others.
Skill in documenting and maintaining complex application and process or configuration information.
Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments.
Skill in installing and maintaining applications, operating systems, or equipment.
Skill in identifying complex problems and reviewing related information to develop and evaluate options and to implement solutions.
Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Ability to view the big picture when involved in a project and make decisions.
Ability to quickly become familiar with emerging technologies.
Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience.
Experience may substitute for education up to four (4) years.
As required based on advanced job role.

Nice To Haves

Experience Administering and Supporting Architectural Engineering and Construction (AEC) Technology Applications and Systems such as AutoDesk, BlueBeam, Bentley, Lumion etc.
Administering and Supporting department-specific technology, including IOT, BIM, Digital Twin modelling and visualization, cloud/edge computing, and wireless mobile communication.
Experience supporting and administer Windows Desktop and Server Systems.
Experience administering and supporting applications and systems in a M365 cloud environment, administering and supporting Azure Active Directory, and utilizing IT Automation and Remote support tools/software.
Ability to travel to more than one work location.

Responsibilities

Performs advanced focused architecting, optimizing, implementing, configuring, managing, administering, troubleshooting, maintaining and monitoring one or more of the following: infrastructure software, hardware, systems/applications, middleware, servers/storage, and IP-based telecommunications.
Establishes and implements IT policies, governance, standards, and security.
Makes independent decisions for procurement of technical solutions in their focus area.
Creates, documents, publishes, and/or performs maintenance procedures and ensures all installations are in accordance with COA’s specifications and IT standards/governance.
Assists in planning, designing, procuring and delivering software and hardware purchases.
Ensures appropriate product specifications.
Provides costs analysis.
Installs new specific software releases and/or upgrades including researching, testing and implementing new technology.
Participates in disaster recovery planning and testing, including fault tolerance and detailed disaster recovery plan maintenance.
Communicates and interfaces with members of the IT, vendor, and user communities.
Provides technical or project leadership, training, and guidance to others.
May provide leadership on work assignments.

Benefits

Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more.
Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available.

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