IT System Administrator

Displate Manufacturing IncLouisville, KY
Onsite

About The Position

The IT Systems Administrator is the technical backbone of our Louisville manufacturing plant, bridging local production operations with local users and our global IT infrastructure. Working directly on-site, you will be responsible for diagnosing network and equipment faults, owning production-impacting IT incidents, managing vendor resolutions, providing day-to-day desktop and printer support, and managing technical onboarding (including user account credentials, system access, and time clock setup) for all incoming employees.

Requirements

  • Frequent standing, walking across the manufacturing plant floor, bending, stooping, crouching, and repetitive hand/wrist movements.
  • Must be able to regularly lift, move, and position IT equipment, servers, and peripherals weighing up to 40 lbs.

Responsibilities

  • Maintain full operational awareness of local network segments, servers, shop-floor endpoints, packstations, kiosks, label/hall printers, and production workstations.
  • Triage and reproduce technical faults hands-on to isolate network, host, or application issues.
  • Own production-affecting IT incidents from intake to resolution.
  • Coordinate day-to-day work with network partners, ISPs, and production equipment vendors; enforce root-cause analysis and keep plant leadership updated with clear status notices.
  • Manage local access administration and onboarding setups, including assigning new hire system credentials, provisioning user accounts, setting up hardware, and configuring time clock access for plant employees.
  • Provide prompt, hands-on support for local plant staff regarding computers, workstations, mobile scanners, printing equipment, conference room setups, and basic software troubleshooting.
  • Work closely with the Polish IT Operations team to ensure seamless knowledge transfer, compliance with global security protocols, and updated operational documentation and inventory logs.
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