IT Support Technician

Hospital Sisters Health System • Sheboygan, WI

2d • Onsite

About The Position

Under general supervision, the IT Support Technician provides front line support to customers. The IT Support Technician resolves issues while referring more complex problems to Support Engineers and/or leadership. This role is responsible for PC desktop/laptop configuration and maintenance, mobile devices, printers, peripheral devices, and application support including Windows operating systems, software, and other applications.

Requirements

• High School Diploma or equivalent is required.
• 1-2 years of experience in software, hardware, operating systems, installation procedures, and applications is preferred.

Nice To Haves

• Associates degree in Computer Science or related field is preferred.
• A+ Certification is preferred.

Responsibilities

• Provides front line support to customers.
• Resolves issues while referring more complex problems to Support Engineers and/or leadership.
• Responsible for PC desktop/laptop configuration and maintenance, mobile devices, printers, peripheral devices, and application support including Windows operating systems, software, and other applications.

Benefits

• Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage for full-time and part-time colleagues.
• Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need.
• Retirement benefits including HSHS contributions.
• Education Assistance benefits include up to $5,250 of educational assistance each calendar year and tuition discounts to select colleges with no waiting period.
• Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption to reimburse application and legal fees, transportation, and more!
• Wellness program with incentives
• employer-paid life insurance and short-term and long-term disability coverage
• flexible spending accounts
• employee assistance program
• ID theft coverage
• colleague rewards and recognition program
• discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED