Onsite IT Support Technician Newport Beach, CA- 6-month W2 contract

Insight•Newport Beach, CA

7d•$0 - $38•Onsite

About The Position

The Services Technician performs installation, modification, repair, testing and/or servicing on systems and communications equipment, including, but not limited to: hardware and peripherals; software configuration; voice, video and data cabling systems; and networks. Incumbents service both internal Insight teammates, as well as clients on site.

Requirements

LANs, WANs, Personal Computers, messaging and server software applications experience required.
Ability to work with both ends of basic level testing as well as high level testing and documentation when requested.
Extensive knowledge of Windows operating systems, vendor diagnostics, re-image software such as Ghost, Microsoft SCCM, Virus scan software.
Minimum of one year hardware troubleshooting experience, which needs to include laptops and desktops for Tier One vendors.
Familiarity with vendor websites for hardware updates, driver updates, and engineering changes.
Experience with multiple Tier One products (IBM, Compaq, HP, Toshiba).
A+ certification and at least one vendor hardware certification required.
Minimum of one (1) year bench and/or on-site service technical experience.

Nice To Haves

Ability to automate tasks using basic scripting techniques is a plus but not required.

Responsibilities

Performs necessary hardware and peripheral repairs, identifying the problem and determining the most efficient and cost-effective way to resolve the problem, keeping customer downtime to a minimum.
Installs and tests system hardware, including setting up, testing, and identifying system hardware problems.
Completes all required documentation involved in a client build, including Insight and vendor paperwork, preparing defective product or parts for return to vendor, and promptly returning defective products/parts and paperwork.
Identifies defective parts and orders replacement parts utilizing vendor-supplied tools.
Unpacks and packs new and completed devices.
Follows written and verbal instructions.
Installs, tests, and configures network and data communication equipment such as switches, routers, firewalls, VPN devices, etc.
Installs, tests, and supports Network Operating Systems (NOS) and their applications.
Performs server hardware support and troubleshooting.