IT Support Technician
About The Position
We're seeking an experienced IT support specialist to provide our team with top-notch assistance! You'll resolve any technical issues efficiently so our operations run smoothly. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If this sounds like an exciting opportunity, start your application today! Administer new user accounts, work email addresses, and access levels to client new employees to ensure they have everything they need to work efficiently. Respond quickly to technical issues so problems can be resolved, and our customer employees can continue to work efficiently. Review security checks on managed systems to protect us from cybersecurity threats. Maintain client documentation and processes as systems and tickets are completed. Implement new technology, such as desktops, computer hardware, operating systems, software programs, and applications. Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently. Perform regular maintenance for our phone systems, computer systems, computers, printers, network systems, and any other technical equipment. Save all files to a computer backup to make sure files are not lost in case the system crashes. Respond quickly to technical issues so problems can be resolved, and our employees can continue to work efficiently. Has worked with a variety of operating systems, including Windows, Mac, iOS, and Android. Top-notch customer service skills and driven to make our business succeed. Familiarity with multiple computer operating systems, such as Windows, Mac, and Linux. Skilled in communication, time management, and organization. Must have a high school diploma or equivalent; an associate degree in a tech-related field is highly valued but not required. Expert-level Microsoft Office skills. Driver's License Required.
Requirements
- Has worked with a variety of operating systems, including Windows, Mac, iOS, and Android
- Top-notch customer service skills
- Familiarity with multiple computer operating systems, such as Windows, Mac, and Linux
- Skilled in communication, time management, and organization
- Must have a high school diploma or equivalent
- Expert-level Microsoft Office skills
- Driver's License Required
Nice To Haves
- an associate degree in a tech-related field is highly valued but not required
Responsibilities
- Administer new user accounts, work email addresses, and access levels to client new employees
- Respond quickly to technical issues
- Review security checks on managed systems
- Maintain client documentation and processes
- Implement new technology, such as desktops, computer hardware, operating systems, software programs, and applications
- Perform regular maintenance for our phone systems, computer systems, computers, printers, network systems, and any other technical equipment
- Save all files to a computer backup
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
