No Remote Work in Coos Bay, OR

Bay Area Hospital•Fort Bridger, WY

4d•$24 - $35•Onsite

About The Position

IT Support Technician I Serves a crucial role as the initial contact in providing tier 1 technical support and assistance to all hospital staff, working onsite and remote, supporting the ongoing operation of IT systems, and resolving issues efficiently. Performs shift duties, system maintenance tasks, and other computer operation jobs. IT Support Tech I will work directly with the Service Desk team members to resolve issues within the team prior to escalation if possible.

Requirements

Maintains regular, consistent, and punctual attendance at the assigned job location
Good customer service and organizational skills
Experience with Microsoft Windows, Microsoft Office Suite, MS Edge
Ability to identify, research, document, and resolve problems
Displays knowledge of all computers, peripheral equipment and various software programs applicable to the position
Typing skills preferred
Knowledge of PC’s, printers, and networking preferred
Ability to perform in high pressure situations
Work productively and independently with limited supervision
Demonstrates documentation skills
Demonstrates the ability to consistently follow documentation and instructions
Associate’s degree or equivalent experience preferred
CompTIA + certificate preferred
One (1) year of experience as a helpdesk specialist or other related proven computer experience will be considered.
Related education/experience may be substituted at the discretion of the department leadership.
Able to stand, climb, stoop, bend frequently; positions require considerable physical activity
May be required to lift up to 75 pounds
Requires ability to tolerate exposure to conditions which may include toxic chemicals, bio-hazardous materials, dirt, dust, fumes, smoke, heights, high temperatures or confined spaces
Able to use proper body mechanics to lift supplies and equipment and push carts and dollies weighing up to 500 lbs.
Needs adequate color vision.
Must wear protective clothing as required.
May be required to travel to various locations
Ability to communicate effectively through reading, writing, and speaking in person or on telephone

Responsibilities

Serves a crucial role as the initial contact in providing tier 1 technical support and assistance to all hospital staff
Supporting the ongoing operation of IT systems
Resolving issues efficiently
Performs shift duties, system maintenance tasks, and other computer operation jobs
Work directly with the Service Desk team members to resolve issues within the team prior to escalation if possible.

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