IT Support Specialist

Proactive Technology Management•Denver, CO

7d•Hybrid

About The Position

Proactive Technology Management is seeking a dynamic, friendly, and sharp IT professional to join their fast-growing team. This role is ideal for someone who enjoys working directly with clients in a people-facing position and possesses strong IT knowledge with high accountability. The company offers a defined career path with opportunities for increased responsibility and compensation. The position is full-time and located in the Denver, CO area, supporting a growing client base. Proactive Technology emphasizes a fun, team-based approach with continuous learning and defined career development paths, including monthly check-ins and annual planning. The career progression includes roles such as Technician, Integrator, Engineer, and Consultant. Technicians are responsible for client IT environments from "keyboard to cloud," guiding purchasing decisions, setting up equipment, and implementing new services. Excellent communication skills are essential for helping people with technology. This specific role is for an experienced technician at the Integrator level, working a hybrid schedule (approximately 2.5 days onsite, 2.5 days remote). Experience with medical clients or in the medical field is a plus. The position requires a strong understanding of Networking, Office 365, Windows Desktops, Windows Servers, Active Directory, and Security, with key areas including troubleshooting, implementation, and installation.