IT Shift Associate

ALAMANCE FOODS INC • Graham, NC

21h • $18 - $20 • Onsite

About The Position

We are looking for a dedicated IT Support Specialist to join our team. The ideal candidate will provide technical support and guidance to users, ensuring smooth operation of hardware and software systems.

Requirements

• High School Diploma
• Associates degree or equivalent experience
• Minimum of 2 years of technical experience.
• Strong problem-solving abilities.
• Excellent communication skills.
• Ability to work well in a team environment.
• Adaptability and willingness to learn.
• Local travel
• Standing
• Walking
• Sitting
• Use of hands, fingers
• Reaching with hands and arms
• Climb and balance
• Stoop, kneel, crouch or crawl
• Talk and hear
• Distance vision (clear vision at 20 feet or more)
• Color vision (ability to identify and distinguish colors)
• Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
• Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

Nice To Haves

• Lifting and moving equipment weighing 10-20 lbs as required.

Responsibilities

• Providing guidance and technical support to users of hardware and software.
• Installing or fixing hardware and software as needed.
• Troubleshooting user issues and resolving them promptly.
• Manning the help desk and responding to inquiries.
• Maintaining networks and computer systems to ensure optimal performance.
• Communicating effectively with cross-functional teams to address IT needs.
• Adapting to changing environments and learning new technologies.
• Following directions and being open to continuous learning.

Benefits

• Equal opportunity employer
• Reasonable accommodation for applicants with a disability
• Reasonable accommodation for employees with a disability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree