IT Support Specialist

Shangri La•Salem, OR

17d•$27 - $33•Onsite

About The Position

Assists with oversight and continual operation of Shangri-La’s computer systems. Provide support to staff on all company supported applications. Troubleshoot computer problems and determine source and advise on appropriate action. Installs hardware and software to individual PC’s and network, and continually provides and maintains needed upgrades to systems.

Requirements

High School diploma with one-year experience or equivalent training and certification in network administration, computer hardware and software including Windows 10/11, Windows Server architecture, Mac OS and VPN.
Knowledge of past, current and projected Windows software applications.
Requires regular communication inside and outside the organization to convey and gather information.
Must be able to initiate and maintain positive relationships with all stakeholders.
Requires excellent verbal and written communication skills

Responsibilities

Provide support to staff on all company supported applications.
Troubleshoot computer problems and determine source and advise on appropriate action.
Installs hardware and software to individual PC’s and network.
Continually provides and maintains needed upgrades to systems.

Benefits

Paid Training Provided, including Oregon Intervention System (OIS), CPR and First Aid, Medication Administration, and more!
91% Employer Paid Medical Insurance (EE ONLY)
Get paid early with Dayforce Wallet
$10K Life Insurance Plan
8 Paid Holidays - holidays worked paid at premium
Paid Sick and Personal Time Off
Gym or other wellness reimbursement
Employee referral reward program
Employee paid flex spending and supplemental insurance offerings
401K after eligibility requirements are met
Overtime usually available