IT Support Specialist Raleigh-Durham

RCOR • Raleigh-Durham, NC

6d • Onsite

About The Position

IT Support Specialist. Great opportunity for a recent Computer Science college graduate with 4+ years of experience looking for an on-site IT support position in Raleigh-Durham, NC. If you have 4 or more years of experience, we’d like to hear from you! Here’s why working at RCOR is good for your career: You’ll get exposure to traditional Windows PC/server network office environments, which will help you as you work with our senior team, learning about on-premises environments as well as bringing and supporting clients in Azure. RCOR is a small, top notch, MSP known for providing quality IT services to our clients. To work with us you must be a US citizen, establish roots in the Raleigh-Durham area, and willing to work to high standards. We offer: autonomy to do what's best for the client (integrity is everything) grow even further in your technical support career, lots of growth potential as you learn traditional client/server networks and cloud migrations. At least 4 years of prior IT support experience is required. You must be able to lift/install computers and monitors, and drive to client offices in our service region. We’ll get you started with: Answering end-user computer and networking questions Working with our Remote Monitoring and Management software Updating and configuring firewalls Rolling out multifactor authentication (MFA) Investigating endpoint detection and response (EDR) alerts Configuring and migrating M365 You’re detail-oriented, a people person, and not shy about digging into some troubleshooting. We would like to hear from you if you have a background in PC support, networking, and helping office workers with technology. This is an in-office and client onsite position in the Raleigh-Durham, NC area. You will be working out of our office or onsite at clients in our service area. Learn more about us at rcor.com. To apply, email [email protected] .

Requirements

• 4+ years of experience
• US citizen
• Establish roots in the Raleigh-Durham area
• Willing to work to high standards
• At least 4 years of prior IT support experience is required
• Must be able to lift/install computers and monitors, and drive to client offices in our service region
• Background in PC support, networking, and helping office workers with technology
• Detail-oriented
• A people person
• Not shy about digging into some troubleshooting

Responsibilities

• Answering end-user computer and networking questions
• Working with our Remote Monitoring and Management software
• Updating and configuring firewalls
• Rolling out multifactor authentication (MFA)
• Investigating endpoint detection and response (EDR) alerts
• Configuring and migrating M365

Benefits

• autonomy to do what's best for the client (integrity is everything)
• grow even further in your technical support career
• lots of growth potential as you learn traditional client/server networks and cloud migrations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed