IT Support Specialist - TS/SCI with Polygraph

General Dynamics Information Technology • McLean, VA

1d • $99,450 - $134,550 • Onsite

About The Position

Transform technology into opportunity as an IT Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As an IT Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on an IT Support Specialist joining our team.

Requirements

• Top Secret SCI + Polygraph clearance.
• 5+ years of related experience.
• Demonstrated experience preparing and generating asset management reports.
• Demonstrated experience developing and maintaining Standard Operating Procedures (SOPs).
• Demonstrated experience in developing and enforcing process changes and improvements.
• Demonstrated experience in creating transactions for IT assets between mission partners and accounts.
• Demonstrated experience in performing physical inventories of IT assets and conducting IT inventories for decommissions.
• Demonstrated experience with IT service delivery tools.
• Demonstrated experience performing secure communications Custodian activities and tasks.
• Demonstrated experience with organizational, customer service, and interpersonal skills.
• Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
• 3+ years of related experience.
• US Citizenship Required.

Nice To Haves

• Demonstrated experience with Sponsor’s IT service delivery tools.
• Demonstrated experience with IT service delivery processes.
• Demonstrated experience working in a team environment and with all levels of management.
• Demonstrated experience with IT Service Management (ITSM) best practices and ITIL framework.

Responsibilities

• Preparing and generating asset management reports.
• Developing and maintaining Standard Operating Procedures (SOPs).
• Developing and enforcing process changes and improvements.
• Creating transactions for IT assets between mission partners and accounts.
• Performing physical inventories of IT assets and conducting IT inventories for decommissions.
• Performing secure communications Custodian activities and tasks to include but not limited to: Ordering, issuance, and destruction of encrypted secure device key material; Rekeying encrypted secure device(s) when requirement arises; Tracking, inventory, accounting, auditing, and reporting of encrypted secure devices; Submitting timely acknowledgements of receipt for received encrypted secure devices; Inspecting all incoming accountable encrypted secure devices pouches for evidence of tampering; Executing operational procedures and security procedures requires of encrypted secure device custodian.
• Providing organizational, customer service, and interpersonal skills.

Benefits

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays
• Variety of medical plan options, some with Health Savings Accounts
• Dental plan options
• Vision plan
• 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
• Full flex work weeks where possible
• Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• Short and long-term disability benefits
• Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level