About The Position

A leading organization is looking for a Professional IT Support Specialist to work in a Microsoft environment, with proven experience in operating endpoints and providing high-quality user support. Job Description: Technical support in a Microsoft end-user environment. Ongoing work with Windows operating systems, including installations, configurations, and troubleshooting. Handling complex issues and providing professional and courteous service at a high level. Regular work with Active Directory and GPO – required. Responsibility for the organization's operating system upgrade process.

Requirements

  • About one year of experience in technical support.
  • Familiarity with Windows operating systems
  • High service orientation, ability to work with end-users, organization, and attention to detail.
  • Proven experience in technical support in a Microsoft environment
  • In-depth knowledge of Windows operating systems and end-user applications.
  • Experience working with AD and GPO.
  • High time management skills, excellent organization and order.
  • Strong service orientation and ability to work with end-users.

Responsibilities

  • Technical support in a Microsoft end-user environment.
  • Ongoing work with Windows operating systems, including installations, configurations, and troubleshooting.
  • Handling complex issues and providing professional and courteous service at a high level.
  • Regular work with Active Directory and GPO
  • Responsibility for the organization's operating system upgrade process.
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