IT Support Specialist
GROB•Bluffton, MN
About The Position
This position will provide user support on company-supported computer applications and platforms, troubleshoot issues and advise on appropriate actions.
Requirements
- Associate Degree in Information Technology
- Active Directory experience
- Basic network diagnostic skills
- Excellent customer service skills
- Excellent oral and written communication skills
- Ability to handle stressful situations
- The ability to problem-solve alone and in a team environment
- The ability to remain flexible with assignment priorities
Responsibilities
- Respond to requests for assistance in person, via phone and email
- Identify and escalate issues requiring urgent attention
- Track and route problems and document resolutions
- Install and configure application software and related hardware such as desktops, servers, and printers
Benefits
- vacation
- health
- prescription
- dental
- vision
- STD
- life
- 401K
- shift premiums
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
