IT Support Specialist

EagleBurgmann • Asheville, NC

31d

About The Position

Why You'll Love This Role: Be a key player in ensuring business continuity and reducing risk. Work on diverse projects that challenge your skills and allow you to innovate. Collaborate with cross-functional teams and make a tangible impact on operations. Enjoy a role that combines technical expertise with problem-solving and creativity.

Requirements

• Associate degree in IT or related field (Bachelor's preferred).
• Minimum 2 years in Help Desk or IT support roles; experience in manufacturing environments is a plus.
• Proficient in Windows 10 and Server 2016
• Skilled in Active Directory, DNS, and DHCP
• Familiar with VMware vSphere and ESXi
• Strong networking knowledge (IP, subnets, VLANs)
• Competent in Microsoft Office Suite

Nice To Haves

• experience in manufacturing environments is a plus.

Responsibilities

• Deliver hands-on technical support for desktops, laptops, printers, and other IT hardware.
• Install, maintain, and update hardware and software systems to keep operations running seamlessly.
• Manage virtual servers, barcode scanners, and VoIP phone systems.
• Oversee hardware and software asset tracking and lifecycle management.
• Respond to service desk incidents promptly and perform first-line troubleshooting to minimize downtime

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Machinery Manufacturing
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees