IT Support Specialist

Badger Liquor • Fond du Lac, WI

12d • Onsite

About The Position

We're Hiring: IT Support Specialist In-Office | Monday–Thursday, 10:30am–9:00pm Family-Owned Company | Wisconsin-Based | Career-Growth Opportunity Do you love solving tech puzzles, helping people, and being the hero when “turning it off and on again” just won’t cut it? We’re looking for an IT Support Specialist to join our fun, fast-paced, and down-to-earth team. If you have a passion for technology, a knack for troubleshooting, and a love for helping people, we want to hear from you!

Requirements

• A friendly, “how can I help?” attitude
• Strong problem-solving chops and a curious mind
• The ability to juggle multiple tasks without dropping the ball
• A desire to learn and grow in your IT career
• Confidence to take ownership and see things through

Nice To Haves

• A 2-year technical degree or equivalent experience
• 1–3 years of help desk or IT support experience
• A solid grasp of Windows OS, Office Suite, and basic networking

Responsibilities

• Supporting desktops, laptops, printers, phones, and AV equipment
• Troubleshooting Microsoft Office, Teams, Citrix, and our in-house systems
• Onboarding new hires and setting them up for success
• Documenting issues and resolutions like a pro
• Keeping our tech secure and our processes compliant
• Traveling to support remote locations (yes, some road-trip vibes included!)

Benefits

• Work-life balance: 3-day weekends, every week!
• Incredible team: You'll support a tight-knit, supportive group that truly appreciates your work
• Wisconsin values: We’re friendly, hardworking, and grounded
• Family-owned: You’re not just a number—you’re part of the family
• Career growth: Start here, grow here. We invest in our people

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree