IT Supp Spec 40%, Info Sys & Design Off 60%

Nova Scotia Regional Centres for Education & CSAP•Bridgewater, NS

1d•Hybrid

About The Position

The South Shore Regional Centre for Education (SSRCE) is seeking an IT Support Specialist (40%) / Information Systems & Design Officer (60%) for a permanent position. SSRCE serves 59,000 residents across Lunenburg and Queens Counties, supporting 23 schools with a culturally responsive pedagogy approach to provide an inclusive, diverse, equitable, safe, and healthy education. The organization actively encourages applications from under-represented groups, including people of African Nova Scotian, African Canadian, African ancestry, and Mi'kmaw/Indigenous ancestry. This role reports to the Manager of Technology Services and is part of the NSGEU employee group. The position is permanent, effective June 29, 2026, with 8-hour workdays. The application deadline is June 11, 2026, at 11:59 pm AST.

Requirements

Degree in Computer Sciences, diploma or certification in technology or 5 + years recent experience (for Info Sys Design Officer)
Degree, diploma or certification in technology (for IT Support Specialist)
CompTIA Certification A+, Security+ or Network + or equivalent experience (for IT Support Specialist)
1-2 years’ recent experience providing technical related support preferred (for IT Support Specialist)
Strong understanding of computer network infrastructure LAN, WAN & WIFI
Experience with current operating systems
Up to date knowledge of cyber security best practices
Valid N.S. driver's license and reliable vehicle
Ability to lift 50 lbs and work off short ladders
Highly developed problem-solving skills to overcome and provide solutions to a variety of IT issues that may arise in our environment
Excellent communication skills with both technical and non-technical audiences
Ability to effectively manage your time and priorities
Ability to interact professionally and confidentially with management and other South Shore Regional Centre for Education staff members.
Strong organizational ability
Proficiency in network technologies (LAN, WAN, Wi-Fi) (for IT Support Specialist)
Proficiency in current operating systems (for IT Support Specialist)
Training and experience in the installation of a variety of peripheral devices (for IT Support Specialist)
Knowledge of current technologies in both education and industry (for IT Support Specialist)
Strong interpersonal skills (for IT Support Specialist)
Ability to communicate clearly and effectively in both verbal and written forms (for IT Support Specialist)
Willingness to undergo additional training as required (for IT Support Specialist)
Ability to prioritize tasks effectively (for IT Support Specialist)

Nice To Haves

Previous experience with switches and routers preferred (for Info Sys Design Officer)
Knowledge of Fortinet security systems would be an asset (for Info Sys Design Officer)
Knowledge of CCTV systems would be an asset (for Info Sys Design Officer)
Knowledge of building access systems would be an asset (for Info Sys Design Officer)
Certifications such as MCP, MCSE, Linux +, Security +, Network +, A+ , SQL considered an asset (for Info Sys Design Officer)
Knowledge of building access systems would be an asset (for IT Support Specialist)
Knowledge of mobile device management software would be an asset (for IT Support Specialist)
Knowledge of Chrome Enterprise Management would be an asset (for IT Support Specialist)

Responsibilities

Monitor network to ensure optimal performance.
Install and configure computer network equipment.
Assist with implementing and managing disaster recovery and backup planning.
Initiating and following up on service requests to EDnet, Eastlink, Aliant and others for network problem solving.
Installing, configuring, troubleshooting and repairing networks, network cabling and connectivity hardware.
Installing, configuring, troubleshooting and repairing, where appropriate, computer hardware.
Installing, configuring troubleshooting and repairing, where appropriate, interactive white boards.
Installing, configuring troubleshooting and repairing, where appropriate, data projectors both interactive and standard types.
Installing, configuring, troubleshooting, maintaining software and operating systems.
Develops and maintains sufficient knowledge of the information technologies used by the RCE in order to provide quality technical support to users of those technologies.
Maintains appropriate written and electronic records to document any changes made to systems in schools.
Completes work orders, surveys and other reports as required on a timely basis.
Provides basic technical instruction to school staff on installed systems.
Participates in professional development as required.
Complies with the Occupational Health and Safety Act and Regulations.
Performs other related duties as required.