IT Support Specialist I (Harrah's Joliet)
Caesars Entertainment•Joliet, IL
•$45,000 - $50,000•Onsite
About The Position
We are seeking a customer-focused and technically skilled Support Specialist I to provide first-level IT support for our team members across the property. The ideal candidate is a strong problem solver who enjoys troubleshooting hardware, software, and system issues while delivering exceptional customer service. This role requires someone who can prioritize multiple requests, communicate effectively with employees at all levels, and work independently in a fast-paced environment.
Requirements
- Customer-focused
- Technically skilled
- Strong problem solver
- Ability to troubleshoot hardware, software, and system issues
- Ability to deliver exceptional customer service
- Ability to prioritize multiple requests
- Ability to communicate effectively with employees at all levels
- Ability to work independently in a fast-paced environment
- Experience with desktop support
- Experience with help desk operations
- Experience with Microsoft Windows
- Basic network troubleshooting skills
- Positive attitude
- Professionalism
- Willingness to learn new technologies
Responsibilities
- Provide first-level IT support for team members across the property.
- Troubleshoot hardware, software, and system issues.
- Deliver exceptional customer service.
- Prioritize multiple requests.
- Communicate effectively with employees at all levels.
- Work independently in a fast-paced environment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
